.NEV Nikon raw files crashing premiere

Question

Version 25.6.2

Dealing with repeated crashes using .NEV nikon raw files. crashing seems sporatic, so far triggers have been opening source raw settings and trying to playback a file in the source monitor. functionality returns after a software reboot but happens again shorlty after.

See attached screen recording showing premiere crash after trying to double click and preview another nev clip in source monitor (mosaic is just redacting client content)

jamieclarke · Answer

Hi @ryanlaux - We need a few more details to try to help with the issue. Please see, How to Report a Problem.Do you have the insta360 plugin installed? There have been compatibility issues reported.

When that crash dialog box opens, please select the checkbox "Adobe may contact me" and then enter your email address. We can then look it up in our system and help diagnose what is happening.

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