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Ivoryz00
Participating Frequently
December 2, 2016
Question

New 2016 Mac Book Pro Issues with rendering 4K footage

  • December 2, 2016
  • 2 replies
  • 1300 views

My production partner recently purchased the new Mac Book Pro with touch bar. He's currently trying to edit a project & is running into the issue of the computer freezing. When trying to review 4K footage in the preview or source window, the computer freezes. He's even attempted to uninstall the latest version of Premiere Pro & downloaded an older version. Unfortunately, no success. The computer is a day old & he's having hard to believing its the computer. Anybody else experiencing this issue? If so, how do you fix it?

ProcessorIntel Core i7 Quad-Core
Base Clock Speed2.6 GHz
Max Boost Speed3.5 GHz
L3 Cache6 MB
MemoryInstalled: 16 GB
Memory Type16 GB 2133 MHz LPDDR3 SDRAM
Graphics TypeHybrid
Graphics CardAMD Radeon Pro 460 with 4 GB GDDR5 VRAM
Intel HD Graphics 530
Display
Size15.4"
Aspect Ratio16:10
Native Resolution2880 x 1800
FinishGlossy
Brightness500 cd/m2
Drives
Available SlotsNone
Total Capacity256 GB
Solid State Storage1 x 256 GB Integrated PCIe
Optical DriveNone
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    2 replies

    Bill Gehrke
    Bill Gehrke
    Inspiring
    December 3, 2016

    I forgot in my article above that I currently have a configuration where I am booting with the OS/Applications (CC 2017.1) on the Samsung 960 Pro 512 GB that is plugged into the motherboard pictured above AND very successfully and smoothly running projects off the same single SSD.  I have tested the performance with my PC Premiere Pro BenchMark (PPBM) and found almost identical scores to my two SSD configurations.

    I wonder if I could get one of those new MacBook Pro's and convert it to a Windows PC

      R Neil Haugen
      R Neil Haugen
      Legend
      December 3, 2016

      That may be a brand new computer, but not a particularly ... hefty ... laptop.

      And one smallish SSD drive is possible to work with, but not always delightful. Throw in 4k media. 4k with much of any effects thrown at it, that can slow my desktop with significantly more horsepower & drives than that laptop.

      Which isn't to say that he can't work with it, but that he may need to say add a USB3 connected Samsung T3 drive to split up the workload, as Bill Gehrke​ suggests ... among other things he might add.

      Neil

      Everyone's mileage always varies ...
      Bill Gehrke
      Bill Gehrke
      Inspiring
      December 3, 2016

      Get your self a Samsung T3 portable USB 3.1 SSD sand put all your project files on it rather than on the single SSD internal drive.

      Also I am not Mac oriented but tune your system to eliminate all possible processes that are not necessary.

      Also what is you actual 4K media?  MediaInfo has a Mac version and go to tree view and show us what you really are editing.

      I have a PC with an i7-4700HQ,  an earlier version of your processor with 24 GB and can readily smoothly edit Sony XAVC-S 4K 100 Mbits/second.  I use the T3 on it and get great results.  Your 4K may be much more complicated.  Media info should tell us.

      Not all SSD's are good, can you test yours with the BlackMagic test

      For a PC I suggest running GPUSniffer.exe in a CMD window to see if your AMD GPU card is available for OpenCL GPU acceleration, I do not know how to translate that to MAC but maybe you or some Mac person can translate.

      You may have to go into the BIOS and turn off that Intel CPU to get the AMD GPU working properly

      Conrad_C
      Community Expert
      Conrad_CCommunity Expert
      Community Expert
      December 3, 2016

      Bill Gehrke wrote:

      Not all SSD's are good, can you test yours with the BlackMagic test

      There have been a couple of comments here questioning the performance of the computer's SSD. While that is generally good advice, it should be pointed out that the machine in question here, the 2016 MacBook Pro, comes with some of the fastest NVMe internal flash storage on the market. It benchmarks many times faster than the Samsung T3, and because on some tests its data transfer rate can range from 2 to 3 GB per second, multiple reports have said the 2016 MacBook Pro internal storage is so fast that it "breaks" (measures off the top of the scale of) some of the benchmark utilities. Including the BlackMagic utility, which can measure only up to 2000MB/sec.

      It's still great advice to put video project files on a non-boot drive...I'm not questioning that at all. Just thought it would be useful to note that the speed of the internal storage of that particular computer should not be a prime suspect when it comes to performance. If the computer is freezing, there's some other unknown conflict going on there.

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