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Johnny 92100
Participant
May 29, 2024
Question

Newest update (24.4.1) Incapable of playing 5.1 medias / on Mac Sonoma 4.5

  • May 29, 2024
  • 3 replies
  • 353 views

Hi,

Since the last update, Premiere is no longer able to read 5.1 media, whether it be in the timeline or the source monitor. It just doesn't play it!

    This topic has been closed for replies.

    3 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 3, 2024

    Hello @Johnny 92100 ,

    Thanks for the message. It’s been a while since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 31, 2024

    Hello @Johnny 92100,

    Can you give the team more specific details about your issue? See: How do I write a bug report?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    J
    Johnny 92100Author
    Participant
    May 29, 2024

    Sorry, I forgot to say thanks for your help!!

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