Skip to main content
AA_sQuared
Participant
Jan 13, 2026 4:59 PM UTC
Question

no audio output

Not hearing any audio coming out of my mac studio pro when playing files out of premiere pro 2025 - when playing files back on QT player i can hear audio.  I have a blackmagic video card attached to an external broadcast monitor.  When I play files back through Telestream swaich player it works fine.  Premier pro 2025 doesn't output any audio whereas prem 2024 outputs audio.  Any ideas?

4 replies

AA_sQuaredAuthor
Participant
Jan 14, 2026 2:28 PM UTC

@jamieclarke  thank you, thats done the trick I also changed the playback to Adobe Desktop audio too

really appreciate your help

Translate
    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    Jan 13, 2026 5:54 PM UTC

    Hi @AA_sQuared - Can you change your map audio to Adobe Desktop audio

    Translate
    AA_sQuaredAuthor
    Participant
    Jan 13, 2026 5:45 PM UTC

    Hi @jamieclarke of course, see attached and thank you

    874315i2E2DA5BEE966E282.png

     

    Translate
    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    Jan 13, 2026 5:36 PM UTC

    Hi @AA_sQuared -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.  Please see, How to Report a Problem.

     

    Can you share a screenshot of your audio hardware settings?  You can find it in your menu bar Premiere Pro > Settings > Audio Hardware...

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices