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kjetils30485119
kjetils30485119
Inspiring
November 18, 2016
Question

Open Captions not working when exporting to AME

  • November 18, 2016
  • 43 replies
  • 40078 views

I am trying to export a sequence with a open captions block attached using Adobe Media Encoder.

The exported file does not have the captions burnt in. I can see that the captions is not attached also in the preview window of AME. I have tried setting captions to "burn into video" in the captions panel in the export window.

Using Adobe Premiere CC 2017.

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    43 replies

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    V
    vinnov4
    Participant
    December 28, 2016

    I have the same problem. I tried exporting with and without the black background and the captions don't appear in the exported video file. I'm reverting to the last PP version before 2017 for now.

    stefan_gru
    stefan_gru
    Inspiring
    December 28, 2016

    Vinnov4: Have you tried following along with this tutorial or seeing the documentation?

    Create and customize subtitles (tutorial with sample assets)

    Work with captions in Premiere Pro (documentation)

    Also, it always helps to know what OS you're using; I'm on Mac OS 10.10.5 and don't see these problems.

    V
    vinnov4
    Participant
    December 29, 2016

    @Stefan

    Yes, I did a few projects with open captions using PP 2015.3 before. I'm on 10.11.6.

    The captions do appear in my preview panel while editing, but when I view the exported file, no captions.

    Also, I noticed that when I remove the black background, the text looks bad. But this is another issue, just thought it's worth mentioning here.

    stefan_gru
    stefan_gru
    Inspiring
    December 8, 2016

    Kjetil: I just did a test on a sequence with an added (open) caption block, and I output it using both the Export button and the Queue button from the Export Settings dialog box. I got the exact same output; both shows the open caption text (default white with black background). Have you output captions successfully before, or is this your first attempt? Also, what's your OS? (I'm on Mac OS 10.10.5.)

    C
    crossfade productions
    Participant
    December 8, 2016

    I have the same problem. When I render the project inside of Premiere it works fine, but the media encoder doesn't render the captions. Which is very annoying and costs me a lot of extra time. I need to work with render queues as I'd like to export my projects in a lot of different formats. Does anybody have a solution? I'm using Premiere Pro CC 2017.

      stefan_gru
      stefan_gru
      Inspiring
      December 8, 2016

      Markus: When you say "When I render the project inside of Premiere it works fine," I assume you mean you're simply rendering the sequence and seeing the captions appear as expected in the Program panel when you play the timeline within Premiere Pro. And actually exporting the sequence (either via the Export or Queue button in the Export Settings dialog box) doesn't work?

      C
      crossfade productions
      Participant
      December 28, 2016

      @Stefan No,  when I use the export button, it works fine but when I use the render queue it doesn't.

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