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D
dmink
Participant
June 19, 2018
Answered

P: Eyedropper/Color Picker Not Working in Lumetri Secondary Color Correction in Premiere Pro

  • June 19, 2018
  • 25 replies
  • 31730 views

When trying to set or add a key color in HSL secondary in Lumetri color in Premiere Pro, nothing happens. I click the eyedropper, then click the color on my image, and no key is set. I can click any color, anywhere, and no mask is created and the HSL sliders don't budge. It is only on rare and random occasions that I can manage to select a color. I have tried selecting a key color in both the Lumetri panel and the effects control panel. Some related posts have suggested this may have to do with having two monitors, however, I've experienced this on systems with both one and two monitors. The eyedropper works better in the RGB curves effect, but there are times when I have the same issue. Any idea why this isn't working? I've been setting my sliders manually, but would really love to use the color picker, which should not be so consistently dysfunctional!

    Correct answer journeyanimation

    I know this is an old bug, but recently had this problem, for some reason it wasn´t working when I had zoomed in the main panel, but as soon as I zoomed out, to ¨fit¨ the eyedroppers started working again.

     

    Hope it helps.

    25 replies

    Show previous replies
    Benjamin91
    Benjamin91
    Participant
    February 15, 2020

    I have the same issue. Color picker works a couple of times every time I restart Premiere, then it dissappears when trying to add more than 2-3 colors. Then all the selection work I've done will suddenly, randomly dissappear if I click someting else in the timeline. This has happened three times in a row now, and I restarted Premiere every time.

    I am using a multi camera setting, and adding the Lumetri to an adjustment layer.

      R Neil Haugen
      R Neil Haugen
      Legend
      February 15, 2020

      I'd Trash Preferences ... as the next thing to do.

       

      Neil

      Everyone's mileage always varies ...
      leakuslokus
      leakuslokus
      Inspiring
      November 4, 2019

      i am having the same problem and none of these answers have helpled i have to say

        Rameez_Khan
        Rameez_Khan
        Legend
        July 19, 2018

        Hi DM7700,

        Did the suggestions given above help at all?

        Let us know if you still need assistance.

        Thanks,

        Rameez

        C
        craigs80803349
        Participant
        September 24, 2018

        I tried but couldn't get it fixed. Is there anything that can be done?

        Jeff Bugbee
        Community Expert
        Jeff BugbeeCommunity Expert
        Community Expert
        July 12, 2018

        Give this a try please:

        • Select the eye dropper tool.
        • Hold COMMAND (Mac) or CONTROL (PC) on your keyboard.
        • Wiggle the mouse. (you should notice the color picker slightly widen to indicate a wider selection)
        • Release COMMAND or CONTROL. (you should notice the color picker go back to normal size)
        • Now click the color you want
          G
          georgia house
          Participant
          January 16, 2021

          THIS WORKED!!! Couldn't find this answer anywhere else.. my eyedropper wasn't working on a particular monitor and this fixes it. Thank you. 

          G
          georgia house
          Participant
          January 16, 2021

          nevermind, works a little but still a problem. sigh. also can't seem to delete my comment, so I must write this one instead. double sigh. 

          R Neil Haugen
          R Neil Haugen
          Legend
          June 19, 2018

          I'm able to click on both the program monitor in the UI screen on my primary monitor, and the Mercury Transmit Out full-screen on my second monitor, and do anything with the color-pickers.

          I don't have it set up with a monitor panel dragged to a different monitor however, so I don't know about that type of setup.

          I can't replicate your troubles. That would be as annoying as heck though. Now, I don't often use the mouse to select colors, as I have both a full Elements panel and a Ripple, and in HSL with either I can quickly set a key just using the control surface tools. But still, I've no trouble with the mouse when I do.

          How do you have your UI setup across the two monitors?

          Neil

          Everyone's mileage always varies ...
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