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davidpayne1981
Known Participant
August 8, 2017
Question

PC is very laggy when exporting in Adobe Media Encoder CC

  • August 8, 2017
  • 2 replies
  • 422 views

Hi all,

So I recently went through a bit of a nightmare pc upgrade that led to various components being replaced after the upgrade.

The very final switch out saw my GPU changed from a 4gb to a 6gb geforce. I think it was a GTX980 previously and its now a GTX1060i.

I also had my motherboard changed from a problematic Asus to a Gigabyte of similar spec. In fact both the GPU and MOBO were newer and more expensive than the ones the replaced so I expected the same performance if not a bit better.

Although the issue I had previously (related to the pc starting up) is now resolved, I find my pc is massively laggy when adobe media encoder is running. It uses 99% of my CPU. Previously I always used to export and edit at the same time, but since this upgrade that is absolutely impossible.

Has anyone got any ideas why this might be or what I can check in the settings?

    This topic has been closed for replies.

    2 replies

    A
    Ashley7
    Legend
    August 8, 2017

    davidpayne1981  wrote

    ...but since this upgrade that is absolutely impossible. ...

    are you using the same Adobe CC version as you last did? IOW, what exactly changed... I see hardware changed, but what about Pr versions? I assume this is a new/fresh Pr install. I often will recommend clearing caches, uninstalling/re-installing Pr, or even to Use the Creative Cloud Cleaner Tool to solve installation problems.

    I've seen issues of slowness when using AME with Pr... I try not to... work in Pr can interfere with AME's progress so I generally avoiding using both simultaneously except for lightweight things... are doing intense scrubbing/editing while AME is exporting and is that the only time you see the lag? or is that specific time at which you see the lag? I think AME will pause when Pr does certain edit operations... not sure if that's related but I generally don't use both together... I use AME when I'm going to leave Pr idle which is usually to end the day or get coffee while its exporting. My system is a laptop though... You're on what sounds like a hefty desktop so not sure... sounds like it should be more nimble.

    A
    Ashley7
    Legend
    August 8, 2017

    not sure if this will help but you might take a look: Unofficial Premiere Pro Troubleshooting Guide

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    August 8, 2017

    Might also depend on what your are exporting to, media used etc.

    D
    davidpayne1981Author
    Known Participant
    August 8, 2017

    everything else is the same as before when it worked fine. Exporting to a lightning fast internal drive and exporting 1080p h.264

    R Neil Haugen
    R Neil Haugen
    Legend
    August 8, 2017

    I would ask this question over on the Hardware forum ... that's where the real brains on computer hardware in the Adobe video apps "hang".

    Neil

    https://forums.adobe.com/community/premiere/hardware_forum

    Everyone's mileage always varies ...
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