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BishR
Participant
January 12, 2025
Question

playback issue with PP 2025

  • January 12, 2025
  • 4 replies
  • 380 views

when i press play for playback, i get the below issue. this is random - sometimes it happens and sometimes it does not. when it does happen i have to restart/keep trying till it fixes itself and dissapears

 

this is a screenshot of the issue - it flickers on the screen

 

i am running win 11 on alienware with NVIDIA GeForce RTX 4090

 

everything is up to date

 

 

 

    4 replies

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    January 13, 2025

    Hi @BishR -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
    Please see, How do I write a bug report?

     

    Neil has a great suggestion can you let us know which GPU driver you are using?

    Which Premiere Pro version are you using?
    Sorry for the frustration.

    R Neil Haugen
    R Neil Haugen
    Legend
    January 12, 2025

    Every human on the planet is flawed. Ain't none of us perfect. Yea, Nvidia's humans, like all others, at times don't stick the landing. I certainly don't all the time.

     

    So at times they release a driver that doesn't work in some software. And if you're using that software, you may need to try a different driver.

    Everyone's mileage always varies ...
    B
    BishRAuthor
    Participant
    January 12, 2025

    thanks. annoying how we pay with a liver to get the best GPU's and CPU's and they do this... 😐 

      R Neil Haugen
      R Neil Haugen
      Legend
      January 12, 2025

      That is typically a GPU driver issue.

      Everyone's mileage always varies ...
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