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positive_perfection0101
Inspiring
September 14, 2025
Answered

Playhead not moving with recent update Premiere Pro 25.5.0 build 13

  • September 14, 2025
  • 8 replies
  • 512 views

The playhead is not moving, or if it does move, it is so laggy / stuttering. I did some solutions I found in the Adobe forum and some solutions from other videos/sites, such as clearing media cache, etc. My clips are not heavy; they are just videos from mobile phones. The playhead worked just fine before the update. Why does every update of every Adobe product always have bugs and bigger problems?

    Correct answer positive_perfection0101

    Unchecking the GPU-accelerated UI Rendering in preferences> general.

    8 replies

    MarekMularczyk
    Community Expert
    MarekMularczykCommunity Expert
    Community Expert
    September 18, 2025

    It may be just one of these bugs that appear and then reappear in another update.

    I'm glad it's working for you now.

     

    Adobe Community ExpertAdobe Certified Professional
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    positive_perfection0101Author
    Inspiring
    September 18, 2025

    Yes, unchecking it works. 
    My laptop specs are Acer Nitro 16, Ryzen 7 7840H w/ Radeon 780m graphics. GPU is rtx 4060, ram 32gb. Windows 11 latest update. 
    I think the bug was a bug before; it just comes back again. The solution I saw was from the same bug, but from year/s ago 

      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      September 18, 2025

      Hi @positive_perfection0101 - What setting did you uncheck?

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      positive_perfection0101AuthorCorrect answer
      Inspiring
      September 18, 2025

      Unchecking the GPU-accelerated UI Rendering in preferences> general.

      MarekMularczyk
      Community Expert
      MarekMularczykCommunity Expert
      Community Expert
      September 18, 2025

      Did unchecking GPU rendering work for you?

        

      Adobe Community ExpertAdobe Certified Professional
      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      September 16, 2025

      Hi @positive_perfection0101 - We need a few more details to try to help with the issue.  Please see, How to Report a Problem.

      So that we know what your system specs are.

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      positive_perfection0101Author
      Inspiring
      September 16, 2025

      Yes, I have installed plugins. I've been using them for a long time. The audio is in the default No Input. 
      I saw a tutorial to resolve this, which is by unchecking the GPU-accelerated UI Rendering in preferences> general. 

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      positive_perfection0101Author
      Inspiring
      September 16, 2025

      Resetting the preference doesn't resolve it.
      I saw a tutorial to resolve this, which is by unchecking the GPU-accelerated UI Rendering in preferences> general. 

      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      September 15, 2025

      Hi @positive_perfection0101 -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
      Please see, How to Report a Problem.

       

      Do you have any third party plugins or panels installed?

      Can you check your audio hardware settings and make sure Default Input is set to "No Input"


      Sorry for the frustration.

      MarekMularczyk
      Community Expert
      MarekMularczykCommunity Expert
      Community Expert
      September 15, 2025

      You mentioned clearing media cache. Have you tried resetting preferences?

        

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