Inspiring

Answered

Playhead not moving with recent update Premiere Pro 25.5.0 build 13

13 replies
596 views
Translate

The playhead is not moving, or if it does move, it is so laggy / stuttering. I did some solutions I found in the Adobe forum and some solutions from other videos/sites, such as clearing media cache, etc. My clips are not heavy; they are just videos from mobile phones. The playhead worked just fine before the update. Why does every update of every Adobe product always have bugs and bigger problems?

P

positive_perfection0101Correct answer

Inspiring

Unchecking the GPU-accelerated UI Rendering in preferences> general.

MarekMularczyk

Community Expert

It may be just one of these bugs that appear and then reappear in another update.

I'm glad it's working for you now.

Translate

Adobe Community ExpertAdobe Certified Professional

P

positive_perfection0101Author

Inspiring

Yes, unchecking it works.
My laptop specs are Acer Nitro 16, Ryzen 7 7840H w/ Radeon 780m graphics. GPU is rtx 4060, ram 32gb. Windows 11 latest update.
I think the bug was a bug before; it just comes back again. The solution I saw was from the same bug, but from year/s ago

Translate

jamieclarke

Community Manager

Hi @positive_perfection0101 - What setting did you uncheck?

Translate

P

positive_perfection0101AuthorCorrect answer

Inspiring

Unchecking the GPU-accelerated UI Rendering in preferences> general.

Translate

MarekMularczyk

Community Expert

Did unchecking GPU rendering work for you?

Translate

Adobe Community ExpertAdobe Certified Professional

jamieclarke

Community Manager

Hi @positive_perfection0101 - We need a few more details to try to help with the issue. Please see, How to Report a Problem.

So that we know what your system specs are.

Translate

P

positive_perfection0101Author

Inspiring

Yes, I have installed plugins. I've been using them for a long time. The audio is in the default No Input.
I saw a tutorial to resolve this, which is by unchecking the GPU-accelerated UI Rendering in preferences> general.

Translate

P

positive_perfection0101Author

Inspiring

Resetting the preference doesn't resolve it.
I saw a tutorial to resolve this, which is by unchecking the GPU-accelerated UI Rendering in preferences> general.

Translate

jamieclarke

Community Manager

Hi @positive_perfection0101 - Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

Do you have any third party plugins or panels installed?

Can you check your audio hardware settings and make sure Default Input is set to "No Input"

Sorry for the frustration.

Translate

MarekMularczyk

Community Expert

You mentioned clearing media cache. Have you tried resetting preferences?

Translate

Adobe Community ExpertAdobe Certified Professional

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.