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jackhenrybell
jackhenrybell
Participant
February 2, 2023
Question

Poor timeline performance on 23.2 using PC with NVIDIA GPU

  • February 2, 2023
  • 13 replies
  • 4890 views

Although i had hopes for 23.2, there is a huge prblem that still has not been resolved - an insane amount of lagg as if im editing on my 2009 HP laptop. One of the best articles I've found is here which addresses the issue many of us MacOS users are facing: https://community.adobe.com/t5/premiere-pro-bugs/major-lag-on-timeline-with-premiere-pro-v-23-1-macos/idi-p/13477419/page/2#comments

 

Although Francis states the issue has been resolved I ca confirm it has not.

    This topic has been closed for replies.

    13 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    April 10, 2024

    Hello @jackhenrybell,

    Thanks for the message. It’s been a long time since you filed this bug. Are you still having this issue? I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Ssavanyu-PC
    Ssavanyu-PC
    Known Participant
    March 28, 2023

    Francis,

    I have Premiere running on a high end HPZ8 PC (windows 10, latest update) with Nvidia Quadro 5000 GPU and 192 GB of Ram. The OS and Apps live on HP turbo SSD chip drives and the media resides on project specific SSDs. I have had the poor timeline performance for a several years. I have followed all of the suggestions and did a complete Windows reset and re-install of all adobe apps. This machine is dedicated to video editing only. It seem that the underlying issue is the Nvidia CUDA application and Premiere. Interestingly enough, I have editied the same project on a Mac Studio and don't seem to have the issues. I wish Adobe would address this problem quicky rather than adding new creative featrues! I just need a reliable working editing platform and I like Adobe. This is so frustrating as I can't get my work done as I am spending time and moopny trying to fix this issue! HELP!

      Philipptim
      Philipptim
      Inspiring
      February 23, 2023

      DANG, that's rough @azsound!! I'm experiencing almost every issue you described!

      I'm so familiar with Premiere that I don't even want to take time to learn a new editing software, but I'm on a verge of saying "SCREW IT" and spening few months doing a deep dive into Davinci or something else.

      Dynamic Link is good, but like you said, we don't use it on every project, AND dynamic link doesn't work everytime. Sometimes I have to delete that link and import the link again.. 

      Maybe Adobe needs to stop coming out with new updates, new features and focus on the OG apps!!!

        azsound
        azsound
        Participating Frequently
        February 23, 2023

        I always do a clean install of Nvidia drivers.

          Philipptim
          Philipptim
          Inspiring
          February 23, 2023

          Kevin, I have Nvidia Quadra rtx 5000.

          I always keep my graphic drivers up to date. 

          azsound
          azsound
          Participating Frequently
          February 23, 2023

          We don't need new features. We just need the basic program to work. The majority of new features will never be used. But the core program, like the timeline, gets used eveytime. I'm now on version 23.2, and it didn't fix anything. But the release notes show even more new features. Everyone here is absolutly correct, No more new features, just fix the program. If I start the timeline and it can not be stoppped until it reaches the end of the clip, new features are worthless. Like Tom Layson stated above: Just one more update...

            azsound
            azsound
            Participating Frequently
            February 23, 2023

            Thanks for the reply. Here are my specs:

             

            Windows 10 updated to current version. All drivers as updated as humanly possible.

            AMD Ryzen 9 5950x

            RTX 3070 Ti 

            128GB RAM

            Source files located on 2- 980 pro 2TB NVMEs RAID 0 

            project files located on EVO 870 1TB

            operating system on a seprate EVO 870 1TB

            Cache on 4-EVO 860s 250GB RAID 0

             

            Sometimes the timeline works fine, and sometimes it will just not stop along with the rest of the program being un-responsive. being zoomed in on the timeline seems to make it worse. The longer I spend working on a project, the worse it get as well. Closing and re-opening things, clearing the cache, has no effect.

            Same issues on 3 other completely different machines. 2 laptops and another tower.

            I've tried the studio drivers and game ready drivers. Switching to the game ready driver seemed to make things better, but that only lasted a few hours.

            Footage was recorded on a KiPro GO. H.264 files

            Same issues working with the .mp4s and the ProRes 422 medium resolution proxies I'm using now. I thought that might make a difference. But only for a few minutes.

            I've also worked with ProRes 422 straight from KiPro recorders as well as Blackmagic and Atomos recorders, all have the same issues.

            Closing and opening sequences or the program has no effect. When the timeline dosen't stop, you can't close anything anyway. This is not a problem that just started recently. Its been happining for quite a few years now on multiple versions, as the people in this forum will agree. That's why I have so many computers. I kept thinking I just needed newer and better hardware and all the problems will just go away. But they don't. Throwing more hardware at it has no effect. I like having Dynamic Link between the programs but I'm starting to think its just not worth it. I have no links in this project. This should have taken me 30 minutes tops. I'm 6 hours in. I have the time to write this because I'm waiting for the timeline to stop again. Just so I can make one change and have it run away again.

              Kevin-Monahan
              Community Manager
              Kevin-MonahanCommunity Manager
              Community Manager
              February 23, 2023

              Sorry for the frustration. Thanks for the info! Have you tried a clean installation of the latest NVIDIA drivers? Premiere Pro is fine on my PC with much older drivers installed. I'll move these posts to the NVIDIA/PC bug report. 

               

              Cheers,
              Kevin

              Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
              Kevin-Monahan
              Community Manager
              Kevin-MonahanCommunity Manager
              Community Manager
              February 23, 2023

              Hi JackHenry,

              Thanks for the note. Welcome to Adobe forums. I'm Kevin, one of the community managers here. I hope I can help. You indicate that you are having performance issues in the Timeline. The macOS bug is different than those on any PC with an NVIDIA GPU, where the issue can be traced to faulty GPU drivers. 

               

              Thanks,
              Kevin

              Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
              L
              Luis-Gustavo
              Participant
              February 7, 2023

              I am having an issue on Windows, where trying to PAUSE preview of my timeline, the video doesn't stop and Premiere becomes unresponsive at all, not able to click anything and video keep playing until premiere wants it!

                Tom Layson
                Tom Layson
                Known Participant
                February 7, 2023

                Laggy JKL and spacebar performance is part of this. Makes setting in/outs VERY difficult among other things.

                Philipptim
                Philipptim
                Inspiring
                February 22, 2023

                SAME PROBLEM! What is going on with Premiere lately? Is it the version issue?

                  Ishan Y
                  Community Manager
                  Ishan YCommunity Manager
                  Community Manager
                  February 22, 2023

                  Hey Philipptim,

                  Sorry to hear about that. Could you let us know which Premiere Pro version you're working on? Are you on macOS or Windows? Let us know. We're here to help.

                  Philipptim
                  Philipptim
                  Inspiring
                  February 22, 2023

                  I'm running 23.2.0 (Build 69).

                  Windows 10.

                  Marvellous.Visuals
                  Marvellous.Visuals
                  Participating Frequently
                  February 20, 2023

                  It's really weird for me... since updating it's impossible to edit with simple captions. 1/8 playback not many layers, proxies created and it's just struggling even with 23.2... Somethings telling me I was on 22 and I may go back. So annoying

                  Sulaco
                  Sulaco
                  Inspiring
                  February 20, 2023

                  It seems to affect people quite differently. I just updated to 23.2 and it seems to have improved performance for me. But I might regret writing this, haven't been working that much in this version yet 😅
                  Seems like these kind of performance issues/bugs are getting more frequent. Where the problem is hard for Adobe to replicate... 😳

                  azsound
                  azsound
                  Participating Frequently
                  February 12, 2023

                  I have the same problem as everyone here. On multiple high power computers. Its not possible to throw any more money into my hardware than I have. Almost top of the line everything. Everything is as updated as possible without traveling into the future. And still for years now the exact same problem. The time line lags, becomes unresponsive for minutes, playhead does not stop. 10 hours to edit 1 video that should have taken 20 minutes. I just tried this beta. Exact same exact same issues. On top of all thoes problems, the 2023 version brings a new one. After clicking outside of Premiere (after effects, explorer, browser, etc) the timeline dosen't work for 30 to 60 seconds. Also the more the timeline is zoomed in the less it works. I need to edit about 700 videos in the next 30 days. I'm now forced to learn DaVinci Resolve. I just can't keep working this way. My main editing machine has a 5950x cpu with 128G ram, RTX 3070 Ti, with multiple 980 pro NVMEs. That should be enough hardware to make Premiere functional. But its not....

                  Tom Layson
                  Tom Layson
                  Known Participant
                  February 12, 2023

                  I'm typing this with thumbs - so it's short. With 700 videos to cut you're obviously asking PP to "address" a large volume of media. My main template is loaded

                  upn with a metric ton of  "permanent" assets too. I half  wonder if we're building monsters from an asset managment perspective that the back end of PP is choking on when combined with cloud assets and latency etc. No facts here - wild posit. 

                  azsound
                  azsound
                  Participating Frequently
                  February 13, 2023

                  I only import 2 one hour long clips at a time for that reason. And it still chokes.

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