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A
active_hands5EC2
Participant
November 6, 2024
Question

Preferences issue

  • November 6, 2024
  • 4 replies
  • 233 views

I am using premiere pro 25.0 on a mac studio running Sonoma 14.6.1. 
I upgraded to 25 from 22 to take advantage of the new features. Did not change any of the settings or preferences, but I am working on a project and needed to get a good view of what I am doing. I have 3 monitors hooked up to the studio and use the larger one (hooked up via hdmi) to get a good look at minute things but when in preferences the 'OK' button does not work. I can only click cancel which just exits out without any changes.

This is a system I've been using well over a year with no issues prior to this update. I may have to go backwards just to get it to do what I need it to do.

Frustration does not equate what I am feeling right now. 

 

Is there a solution or fix out there?

    This topic has been closed for replies.

    4 replies

    R Neil Haugen
    R Neil Haugen
    Legend
    November 6, 2024

    Ah, yes. You select which monitor will be used for "Transmit ... " in the lower box.

     

    But the toggle on/off is above it.

     

    But I use a keyboard shortcut always, I've set to Shift-C.

    Everyone's mileage always varies ...
    A
    active_hands5EC2Author
    Participant
    November 6, 2024

    This is within the settings and on the playback when I want it displayed on the larger screen or any screen the OK button is highlighted but when I click it nothing happens but the cancel button works. It doesn't matter what I do the ok button does not work. I've tried many different setting changes and nothing happens.

    R Neil Haugen
    R Neil Haugen
    Legend
    November 6, 2024

    Are you using Transmit Out to get the full image on that larger monitor?

     

    I've got that set to Shift-C on my computer, as I tend to use my UHD monitor for "clear" image work in both Premiere and Resolve.

     

    So I'm not sure what you're having to cancel ...

    Everyone's mileage always varies ...
    R
    Community Manager
    Rach McIntireCommunity Manager
    Community Manager
    November 6, 2024

    Hi @active_hands5EC2 ,

    Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report?

    Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration! 

    Thanks,
    Rach

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