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December 6, 2024
Question

Premier pro 25.0, updated to 25.0 and will not open properly

  • December 6, 2024
  • 1 reply
  • 151 views

I am using Sequoia 15.1.1 on my 2024 MacBook pro with the M3 chip. Never had an issue with premire until the update to 25.0. Now I have to hold down the shift key for premier to open. Saw the update to 25.1 and tried that and premire would not open up at all, went back to 25.0. Is the M3 chip the issue on my apple device?

 

1 reply

IanB_360
Community Manager
Community Manager
December 10, 2024

Hi @ccgs tech,

Welcome to the Premiere Pro forums! We are glad to see you here. No the M3 should not be an issue, I am currently on an M3 MacBook Pro with Sequoia 15. Have you tried to delete your user preferences to see if that will help? If you also can post a few more details we would love to help you with the issue. Please see, How do I write a bug report?

Thanks for submitting your bug report. Sorry for the frustration!

Thanks,

Ian