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angelos1984
angelos1984
Participant
April 20, 2017
Answered

[Premiere 2017.1 BUG] Wrong Peak Amplitude / Incorrect normalize on Audio Clips

  • April 20, 2017
  • 29 replies
  • 15046 views

Steps to Reproduce Bug:

1. Select an audio clip or many audio clips in timeline, right-click, audio gain.

2. Peak amplitude is a non-valid value in random clips (eg. 346dB)

3. Normalize all peaks to any level

Results:

Muted clips (clips with extremely low gain, e.g. -346dB)

I already reported it. Tried on empty project with all cache manually deleted.

Anyone else having this?

    Correct answer Kevin J. Monahan Jr.

    Hi,

    Very sorry about this troublesome issues. We have a fix checked in and we should be clear of it in an upcoming update. Thanks for your patience.

    Regards,
    Kevin

    29 replies

    A
    A.L.5E2E
    Known Participant
    January 10, 2021

    lmao this was from 2017 and still not fixed. Embarassing

    R Neil Haugen
    R Neil Haugen
    Legend
    January 11, 2021

    What's happening with your system? Works fine on mine.

     

    Notice the last post was two years back?

     

    Neil

    Everyone's mileage always varies ...
    G
    G.B.H.H.
    Participant
    March 9, 2018

    I am having a problem where it is audio gaining to max rather than the -6 I want it normalized too. So the waveform is all blow out and you only hear noise.

    P
    peterf3532162
    Participating Frequently
    March 20, 2018

    What is so frustrating is that the previous version of premiere was fine.  But now, even just trying to enter a value in the top window i.e. to set an audio gain, results in a long delay, or a freeze then a crash.  I'm using a very fast computer, but the calculating time can be many minutes.  It used to be instant.  Why hasn't Adobe fixed this yet?

    R Neil Haugen
    R Neil Haugen
    Legend
    March 20, 2018

    Do you have multiple sample rates on the sequences? Some 44.1, some 48 ... that sort of thing?

    Neil

    Everyone's mileage always varies ...
    nicklear
    nicklear
    Inspiring
    February 20, 2018

    12.01 still has the same issue and same workaround seems to work. Can take a LONG time to calculate peaks on a 30 minute interview.

    helpful_scientist5EB7
    helpful_scientist5EB7
    Participating Frequently
    October 30, 2017

    I have discovered a "for-around" for this. And it might perhaps help Adobe solve it.

    1. Select the clips or clips.
    2. Right click on the clip or clips and select Audio Gain... (or via the menu)
    3. HERE IS THE KEY: At the bottom of the dialog, there is a line that reads: Peak Amplitude:   Calculating... You must wait for the word "calculating" to be replaced by a number.
    4. When Calculating... Is replaced by a numeric value, such as -12.6dB, you can select the radio button you want and click ok.

    5. Audio is now normalized!

    I have a 100% success with this method. Sometimes it's a long wait, especially with a really long clip that I just imported.

    I am Premiere Pro 2018 on Mac Pro (2013) running Sierra.

      D
      decker1222
      Inspiring
      October 30, 2017

      Awesome workaround. That explains why sometimes it seemed to work and sometimes it was bugged out. When it seemed to work, it was because I was using a small series of clips and maybe walked away from it for a minute and thus gave "Calculating..." time to finish up.

      J
      jakobr87726847
      Participant
      November 8, 2017

      Wouldn´t it be a good idea to make the OK button greyed out (not working) until the calculation is finished. I still have the problem om a machine updated today.

      S
      speaker2a
      Participant
      October 27, 2017

      I've been having the same problem with normalize on Version 12.0.0 (Build 224).

      What I've found is that when I bring up the Audio Gain window there is a line at the bottom of the window that says Peak Amplitude: and either a dB value or the word 'Calculating'.  If I enter my value and click OK while the Peak Amplitude is Calculating I get all max values throughout the clip (white block).  If I wait to click OK until after a dB value appears then normalize works just fine.

      I suspect that this bug doesn't show up if you're on a fast machine that calculates the peak values very quickly and completes before you hit OK.  I also suspect that the Adobe developers and testers have very fast machines.

      Hope this helps.

      helpful_scientist5EB7
      helpful_scientist5EB7
      Participating Frequently
      October 30, 2017

      Sorry, didn't see your reply until after I typed mine.

      D
      David Kudell
      Participating Frequently
      October 25, 2017

      Was this fixed in CC 2018?

      D
      decker1222
      Inspiring
      October 25, 2017

      Hilarious in a really sad sort of way that this still isn't fixed. I also like how Adobe's response up there in August has nothing to do with the actual problem - they want him to post a media file to test with when literally any combination of media files will work and the bug can reproduced in under 5 minutes, every single time.

      Reminds me of the long standing bug / non feature where you couldn't sort items in your Bin by Date. For years, there was simply no option to sort all those clips by Date. I am pretty sure CC 2016 was the first version of Premiere Pro that could actually do this ridiculously simple sorting option.

      J
      JClark_-_AICPA
      Participant
      June 21, 2017

      Yep, Im still having the same issue, just updated to the newest version of premiere today (6.21.17).

      I really do wonder about how strong the coding on this app is since every single new version requires that old projects be updated, and that new flaws appear in old features. Every. Single. Update.

        J
        JamieWonnacott
        Inspiring
        May 17, 2017

        Same issue here since the latest update.

        I find the issue occurs after audio has been edited externally in Audition, the changes saved and the file updates on the Premiere Timeline. Checking Audio gain then reveals Peak Amplitude figures 300+dB.

        In the meantime I found the solution is to simply import the audio at the correct level and set Audio Gain to 0dB. Not as easy I know if the audio in question is linked to video.

        kulpreet singh
        kulpreet singh
        Inspiring
        May 17, 2017

        Hi JamieWonnacott,

        Same issue here since the latest update.

        Are you on the latest version of Premiere Pro CC2017 (11.1.1) or CC2017 (11.1)?

        We have fixed this issue in ver 11.1.1.

        Thanks,

        Kulpreet Singh

        K
        korn313
        Participant
        May 17, 2017

        Still having the same issue; today's update (5/17) did NOT fix the audio gain issue.

        J
        Jason Nolan Wedding Films
        Known Participant
        May 16, 2017

        Same issue here, it's a major part of my workflow so this is really annoying. Tired of beta testing for premiere for 64euro a month

        B
        Bert Walser
        Participant
        May 12, 2017

        I'm also having this issue. This is unbelievable: Premiere 2017.1 can't properly read audio files. it's not only an issue with the normalisation feature. And it's not just cosmetic either because you can't hear it. If you are using plugins on you audio tracks, the audio will be distorted, probably because of an internal calculation error.

        Adobe, you WILL lose customers if you keep releasing version of you software that are full of critical bugs.

        Renting Adobe softare is not cheap for small companies. We expect to pay for working software. This version of Premiere is useless.

        And btw. all plugin GUI are opening in a too small window, if you switch from one plugin to the next. Not as critical but very annoying, too.

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