Premiere playback issues

OS Name Microsoft Windows 10 Pro
Version 10.0.17763 Build 17763
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name BRUCE-PC
System Manufacturer MSI
System Model MS-7A33
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD Ryzen 7 1800X Eight-Core Processor, 3600 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3.90, 2018/01/28
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer MSI
BaseBoard Product X370 SLI PLUS (MS-7A33)
BaseBoard Version 2.0
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.17763.737"
User Name BRUCE-PC\Bruce
Time Zone New Zealand Daylight Time
Installed Physical Memory (RAM) 32,0 GB
Total Physical Memory 32,0 GB
Available Physical Memory 16,4 GB
Total Virtual Memory 66,0 GB
Available Virtual Memory 27,4 GB
Page File Space 34,0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Name NVIDIA GeForce GTX 980 Ti
PNP Device ID PCI\VEN_10DE&DEV_17C8&SUBSYS_36B61458&REV_A1\4&1C3D25BB&0&0019
Adapter Type GeForce GTX 980 Ti, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 980 Ti
Adapter RAM (1 048 576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll
Driver Version 25.21.14.1634
INF File oem17.inf (Section082 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 2560 x 1440 x 59 hertz
Bits/Pixel 32
Memory Address 0xF6000000-0xF70FFFFF
Memory Address 0xE0000000-0xF1FFFFFF
Memory Address 0xF0000000-0xF1FFFFFF
I/O Port 0x0000E000-0x0000EFFF
IRQ Channel IRQ 54
Driver c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvlddmkm.sys (25.21.14.1634, 19,39 MB (20 337 064 bytes), 2018/11/04 00:57)

Name NVIDIA GeForce GTX 980 Ti
PNP Device ID PCI\VEN_10DE&DEV_17C8&SUBSYS_36B61458&REV_A1\4&25ACB5F&0&001A
Adapter Type GeForce GTX 980 Ti, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 980 Ti
Adapter RAM (1 048 576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll
Driver Version 25.21.14.1634
INF File oem17.inf (Section082 section)
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xF4000000-0xF50FFFFF
Memory Address 0xC0000000-0xFEC2FFFF
Memory Address 0xD0000000-0xD1FFFFFF
I/O Port 0x0000D000-0x0000DFFF
IRQ Channel IRQ 50
Driver c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvlddmkm.sys (25.21.14.1634, 19,39 MB (20 337 064 bytes), 2018/11/04 00:57)