Premiere Pro 2020 crashes on import

Forum|Forum|6 years ago
November 6, 2019
22 replies
15596 views

I try to import a file in Premiere Pro 2020 or version 14.0 but whenever the file exceeds 10 or 15 minutes, it freezes and doesn't respond for a while. I tried waiting but it just stood there until I forcibly closed out the program. It never did this before and I'm wondering if there is a way to fix this.

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jasonvp

Inspiring

Is Premiere actually crashing or just taking a while to import the file? What are the actual file sizes and what kind of files are they?

liamtutorialsAuthor

Participant

File Time: 39:19

File Size: 9.92 GB

File Type: MP4

jasonvp

Inspiring

And if you let it sit for about 3 minutes, does it eventually complete the import?

Necroful

Participant

The same thing is happening to me. I was fine up to update 13.1.4, but after 13.1.5 came my Premiere keeps crashing on imports of long videos as well. I import short videos just fine. I thought 14.0 would fix this, but I was wrong. I can't even go back to Premiere 13.4.5 anymore so I can't even edit anything anymore

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