Premiere Pro 2020 crashes on import

Forum|Forum|6 years ago
November 6, 2019
返信数 22.
15596 ビュー

I try to import a file in Premiere Pro 2020 or version 14.0 but whenever the file exceeds 10 or 15 minutes, it freezes and doesn't respond for a while. I tried waiting but it just stood there until I forcibly closed out the program. It never did this before and I'm wondering if there is a way to fix this.

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Cheshir_monkee

Participant

Seem to be having a similar issue ... it just started this morning. I have a few long clips with file sizes in the 50 gb range and it seems to freeze on them. It's so weird I just started a project the other day with some large file sized and no issues. All my files are in prores .

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emilianoh26511963

Participant

No news from Adobe. Quite delayed with some work because Premiere freeze when I want to import videos and it can stay freezed for 15-20 minutes. I use a lot of heavy videos, so the waiting time is bigger than the time that I am actually working. Just great -.-
And when Premiere got updated, it created a new version of my file, so I don't know if it will recognize the last version if a uninstall the newest program update. I should try at least...

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aarony78563961

Participating Frequently

Wow, I can't believe this!

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JasonTBarton

Participant

This sucks. I'm glad someone is pointing it out. I hope Adobe figures this out soon, cause my jobs are backing up!!!

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alessandrop93865446

Participant

same thing for me, before the last update premiere was fine while now I can't import files for 15 days!

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abalwakil

Participant

well, i just been thru the same thing, when i import, premiere starts acting funny and freezing stuff while everything is playing in the background, and when i delete my footage it starts working again! so try selecting half of your footage and put it in a folder in premiere. worked for me, might work for you as well. good luck

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emilianoh26511963

Participant

The same is happening to me. Every time I open the file or import a video into Premiere, the program freezes and stand there for minutes. Sometimes it start to work again and sometimes it never responds. It's being unbearable to work like this and is lasting weeks.
Let see when Adobe fix it...

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Khai Halperin

Participant

I'm having the same issue where I can't import any large files but small files import fine

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AceKokuren

Participant

Happening to me too! Can import a file of 166 MB 3 min 37 sec, but a larger file just crashes it!

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aarony78563961

Participating Frequently

The same issue, Please help!