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donaldb62894623
Participant
December 22, 2019
Answered

Premiere Pro 2020 won't launch

  • December 22, 2019
  • 21 replies
  • 64322 views

Premiere Pro 2020 is installed on my Dell laptop (Windows 10).  Recently, it has nearly stopped launching.  I say "nearly" because maybe 1/30 times it will launch -- it's completely unpredictable. 

 

When I launch I always make sure that a.) I am logged into CC and b) no other applications are running. 

 

I have tried different ways to launch Premiere:

  1. double click the .exe file in the directory
  2. clicking the icon in the start menu (see attached file)
  3. by opening a .prproj file
  4. by selecting a video file and "open with"


None of these has worked.  Is this operator error?  Is anyone experiencing this problem and/or know how to fix it?

This topic has been closed for replies.
Correct answer Paul2987212979br

I had this problem. It turned out to be windows firewall. Go to settings for windows firewall. You can view the apps that have permission. If premiere pro is not listed, browse to its directory and add it to the list. Then check the boxes to grant permission. Voila it will now open. 

21 replies

John T Smith
Community Expert
Community Expert
December 22, 2019