Alberto23264258y7cn

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Question

Premiere Pro 2025 won't launch on Macbook Pro M3 (OS Sonoma 14.6.1)

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Hi,

Since I've made the update to Premiere Pro 2025 the software doesn't launch anymore.

I get the initial Premiere Pro animation and then nothing happens.

I've followed all the troubleshoot steps of this video and nothing appears to work: https://www.youtube.com/watch?v=ZN15vATP_kQ

Can anyone help me with that?

(I know there's some people with the same problem here but I don't find any successful case...)

Thanks!

Performance or Stability

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Community Manager

Community Manager

Hi @Alberto23264258y7cn,
Unfortunately, I don't have enough info to reproduce this issue. Please see: How do I write a bug report? and provide all the information. Thanks.

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Alberto23264258y7cnAuthor

Participating Frequently

Hi @Rach McIntire ,

Any news about that? I'm still having the same issue...

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Alberto23264258y7cnAuthor

Participating Frequently

Hi @Rach McIntire ,

Thanks for reaching out.

Yes, I've tried the Shift options and none had worked.

I have a Macbook Pro 16'' (nov 2023) with M3 Pro chip, 18GB RAM, 500GB storage, with macOS Sonoma 14.6.1

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Community Manager

Community Manager

Hi @Alberto23264258y7cn,

Welcome to the forums. Thanks for submitting your bug report. Can you start it up by holding down shift, or does that also not work? Can you give me more details about your Mac? We need a few more details to try to help with the issue. Please see: How do I write a bug report? Sorry for the frustration and thanks for reaching out.

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