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scottskaja
Known Participant
February 14, 2023
Question

Premiere Pro 23.1 - Multicam Crashing

  • February 14, 2023
  • 3 replies
  • 515 views

I'm editing a 2-hour theatre performance as a 3-camera multicam. Audio has been merged from a stand-alone record from the house audio board. I am editing individual scenes ranging in length from :38 seconds to 13 minutes, then will edit all together at the end. A running live-switch works okay, but when I have to stop and adjust an edit, thats when issues start. Sometimes if I wait 3-5 seconds after making an edit to hit play then Premiere behaves as expected, sometimes. I experience a full-app crash roughly 4 times per hour, which slows me down considerably. If I adjust an edit and hit play immediately following, I am assured to crash.

 

Footage info:

Type: MXF

Image Size: 1920 x 1080

Frame Rate: 23.976 Source

Aspect Ratio: 1.0

Alpha: None

MXF File details: Wrapper type: MXF OP1a (type: SingleItem SinglePackage MultiTrack Stream Internal) File generated by: CANON, XF305 (1.00) MPEG-2 422 Long-GOP

 

Audio info:

Type: MP3 Audio

Audio Format: 48000 Hz - Compressed - Stereo Project

Audio Format: 48000 Hz - 32 bit floating point - Stereo

MPEG-1 Audio Layer III, 192 kbps CBR (Joint Stereo)

 

Computer info:

iMac Retina 5k 2017

Processor: 4.2 GHz Quad-Core Intel Core i7

Graphics: Radeon Pro 580 8 GB

Memory: 64 GB 2400 MHz DDR4

 

app info:

Premiere Pro 23.1.0

    This topic has been closed for replies.

    3 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 13, 2024

    Hello @scottskaja,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    S
    scottskajaAuthor
    Known Participant
    May 14, 2024

    Hi @Kevin-Monahan 

    It's been well over a year since I filed this bug. I have moved on to other projects. I would have to unarchive the offending project and try it again to find out if the issue has been resolved. As a self-employed working editor, this would take away from billable hours, which I cannot do. Did I file this issue incorrectly that it took this much time to get a response?

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      May 14, 2024

      Hey @scottskaja,

      Thanks for the reply. I'm in support and here to help.

      quote

      It's been well over a year since I filed this bug. I have moved on to other projects. I would have to unarchive the offending project and try it again to find out if the issue has been resolved.

       

      OK, cool. I understand. Sorry about that. It sounds like your issue isn't recurring, at least.

       

      quote

      Did I file this issue incorrectly that it took this much time to get a response?

       

      You did great. The product team reviews each report but does not respond to everyone. It sounds like your issue was either fixed by the team or project-specific. Either way, I'm glad you're past it.

       

      Good luck with future projects.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      W
      William28358039jqzz
      Participant
      March 24, 2023

      I'm having the same issue with multi-cam. CPU/Memory/Disk/GPU all low % while editing, yet the response time from spacebar or choosing between cameras increases over time - to the point where it's unusable or crashes. 

      Jorge Jaramillo Hdz
      Jorge Jaramillo Hdz
      Known Participant
      March 1, 2023

      I think the first thing Adobe need to do is to remove the word "Pro" from Premiere.

      I'ts really frustrating how you expend more time dealing with bugs that in the editing.

       

      I'm right now editing with the multitrash, I mean multicrash, I mean multicam, and sometimes it doesn't change the camera after seconds, sometimes it won't stop playing after seconds or minutes. Sight, I'm really tired.

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