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Joris233873557y6i
Participant
May 31, 2024
Question

Premiere Pro (24.4) - performance issues - frequent crashes

  • May 31, 2024
  • 3 replies
  • 450 views

Since the last May 2024 update (24.4) for permiere pro, the application is extremely slow and buggy and crashes all the time. Is there a way to undo this update and continue my workflow?

    This topic has been closed for replies.

    3 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 3, 2024

    Hello @Joris233873557y6i ,

    Thanks for the message. It’s been a while since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, let us know. I hope we can help you.

     

    I'll move your post to the Discussions board while we await your information. Sorry for the frustration.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 31, 2024

    Hi @Joris233873557y6i,

    Thanks for filing the bug report. The team might need more info. See: How do I write a bug report?

     

    I hope the team can assist you.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    May 31, 2024

    To be clear, there are 2 May updates. The roll-out of 24.4.0 was halted, and a new version, 24.4.1 is now the current. Have you tried that one?

     

    You can also roll back to 24.3.

     

    Stan

     

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