Premiere Pro 24.6.1 Keeps crashing - for a month now!

I have been using the software for a year now, and since the Mac OS update last month (or whenever it was) it keeps crashing.... I have left comments on different boards but the issues remain, first was permissions, now I can't use the transcribe tool and today it crashed simply when making a cut lol. I get recommended to update the software - which then says I am all up to date, (fantastic!) and to reset my app preferences. Is it expected that I change my preferences daily so I get to work on 10 mins intervals?!

I have provided several screenshots, spoken to 3 different people from the support team and have given access to my computer remotely twice. The issues persist.

Please advise and kindly do not ask me, the client, to write a bug report for you. Please take this information and the screenshots provided and provide a solution or write the report to your development team. I pay for the software to work and it is vital for my job........

Thanks in advance!