Premiere Pro CC 2017 won't open

Hey guys,

stiill having this issue, i already reinstalled and run as admin, also i know that the dynamiclink.dll is causing this issue just dont know how to fix it, tryed do deactivate my graphic card and updated all drivers i could. THX for any help.

Hey everyone, I just got off the phone with adobe support and we solved this issue (for me).  When I launched my project, a dialogue box notifying me of an obsolete audio filter was popping up on my client monitor (which doesn't display a computer screen, only an HDMI output) so I couldn't see the box.  When I did a screen share with support, he could see all three monitors as if they were all computer screens. 

If I had inadvertently pressed return Premiere would start, but if I didn't see the box or press return, Premiere seemed to be stalled on opening (although not unresponsive). 

Hope this helps!  Vidya Sagar​

I'm having the same problem! It worked for two days after I installed but today it won't open my project.  Chris Hocking​ help?! Vidya Sagar​

I'm on an iMac Late 2013 and OS X Yosemite 10.10.5

Same here. And it already happened with Pr cc2014/15. Adobe, can you please get this crappy software finally to run? It never really worked and there are still bugs from CS6 present.

Funny thing though to google a bug and getting posts from 2009 telling me i should run the next update:))))))

7 years later!!!!

Sorry for being harsh, but your software is just not working and it's not profitable. Which runs people and companies into massive problems. We're losing clients over here!

And please don't tell me to reinstall. I'm working for for a huge company and i have to write a ticket for any update and for reinstalling. This can take days... Just not possible in the middle of a project:((((

Possible solution:  Hi all, I experienced this problem and this is what MAY have worked (it could have been co-incidence):

I uninstalled both Premiere and the Adobe CC app (possibly uninstalled the latter using the CC Cleaner tool, can't recall) then reinstalled both. Uninstalling then reinstalling Premiere alone (including getting rid of my preferences) hadn't fixed the issue.

I'm on a Mac running El Capitan (10.11.6).

UPDATE: I found a solution and know the cause of the problem.

SOLUTION:

1.  Reboot and make sure Adobe Creative Cloud app is NOT loaded

2.  Navigate to folder path: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC

3.  Locate the file "Creative Cloud.exe" and highlight it (do NOT double click or run it)

4.  Right click on the file and select "Properties", now select "Compatibility" tab and UNCHECK "Run as Administrator"

5.  Reboot your PC

Now you can launch your Adobe apps again from Creative Cloud App.

PROBLEM:

I don't know why Adobe set compatibility to "Run as Administrator" on the "Creative Cloud.exe", they shouldn't do this as it's bad programming practices (FYI, I'm a software engineer with 36 years of Windows application development experience).

In addition, "Creative Cloud.exe" resides (installed) in C:\Program Files (x86) which is treated differently by Windows OS and has different security context.  To further complicate matters, the "Creative Cloud.exe" is a 32bit application (hence why it's in "Program Files (x86)") and Premeire Pro CC 2017 and other CC applications are native 64bit and reside (installed) in C:\Program Files which has an entire separate security context for 64bit applications.  This is going to cause all kinds of security issues with 32bit programs in their own security context trying to launch 64bit applications in their own security context.

And to further complicate matters, Microsoft often return a value of 0 (in most cases 0 is a good thing and means no error exception) when it fumbles into a security context violation ... fooling the developer/programmer into thinking the code executed successfully.  The reason Microsoft often do NOT provide proper exceptions for security violations is so that hackers (who are programmers too) aren't given any clues as to why something didn't work.

Hope this helps end users and Adobe developers.

Cheers, Rob.

Nope, that didn't solve the problem for me. Tried to install and uninstall, still same problem.  If I bring up task manager I can see the "Adobe Premiere Pro.exe" running but I got nothing showing my side ... the splash screen comes on, goes away and nothing.

Navigated to my C:\Users\Rob\AppData\Roaming\Adobe, removed the "read only" check and then ok the "Apply changes to this folder, subfolders and files" ... this didn't solve the problem ... still the same as before?  My user account is Admin and I have full permission (full control) to this folder.

I'm running Windows 10 64bit, never had any issues like this in prior versions of the CC Suite, only after upgrading to CC 2017 then this problem?

Come on Adobe, it's 2016 surely your development team and you quality assurance team have knowledge of OS security settings and installations?

Rob.

I called Adobe about this same problem earlier today. It was a permissions problem that my folders were only set to read only and not read/write. Solved the problem!

fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe

Hopefully this helps someone else that is having the same problem.

I am working on Mac computer and have the same problem. My Premiere Pro won't start.

Same problem as hagglebarger. Premiere will not launch after upgrading to CC 2017 for Mac!