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RyanW.
Inspiring
October 27, 2017
Answered

Premiere Pro CC 2018 is Too Slow!

  • October 27, 2017
  • 42 replies
  • 72844 views

Not too pleased with the latest update of PP.  It is so slow that it is practically unusable to me.  Just trying to play my timeline with simple unmodified videos is not possible anymore as the lag is too much.  I have cleared my cache, turned down playback resolution, and tried everything I can to at least make it usable but it is just too slow.

I am running an aged PC Windows 10 workstation but I have a processor with 6 cores, 16GB of RAM, and a decent video card.  Just a few weeks ago before the 2018 update everything was fine and PP was quite peppy.  I am not sure if there is anything else I can try or not.  To me it seems like something is just bad with the latest update.

This topic has been closed for replies.
Correct answer excited_Genie16B8

I do recommend Cineform proxies for all H.264 media.

Work offline using proxy media |

42 replies

Participating Frequently
January 19, 2018

While Adobe is fixing this issue, I recommend you to work in Premiere CC2017. If you have already started the projects in CC2018, export them as XML, open it within CC2017 and continue your projects there. You might have to redo the Color correction and audio leveling, but at least you have normal editing conditions. I don't miss the new features:

1. Multiple open projects = find this feature rather confusing

2. Shared projects = I'm a lone wolf

3. 8 new label colors = I can live without this new cool feature

If anyone from Adobe reads this - still love you. Greatest apps in the world.

danh802
Known Participant
January 19, 2018

Same issues as everyone else above.  Doing ANYTHING in Premiere 2018 requires lag time.  My computer is setup just fine for normal editing use (GTX 760 with CUDA enabled in premiere, all media on my SSD, cache on an SSD, running Windows 10 latest update). What's weird, but slightly helpful, is that my timeline does play smoothly (which is why I bought my SSD's in the first place), so it seems that it's a Premiere problem, not anything to do with my hard drive setup.

Adobe, nobody cares about an update if it's going to make our experience slower, and our projects take longer to finish...Just take your time and release stable updates..Please.

-Dan

Participating Frequently
January 20, 2018

"Adobe, nobody cares about an update if it's going to make our experience slower, and our projects take longer to finish...Just take your time and release stable updates..Please."

This.  So this.

It's a competitive advantage in every industry to reduce drag in business processes.  A nimble solution without the bells and whistles of a slower, older, bloated one will carve out a nice niche for itself - and potentially disrupt/knock off the latter - especially in this industry, where leaner production values are becoming more and more widely accepted.

Telfer
Known Participant
January 16, 2018

Anybody noticed this?

When source windows is highlighted - insert operation is slow, but when the bin window is highlighed - insert is instant. The problem is that in order to select in and out points you have to have source windows highlighted.  I wonder if is this 2018 only behaviour? maybe somene can check CC2017 for this? Or confirm that this is not happening only on my machine?

It seems that at least my copy of premiere can preform instant inserts but only in certain conditions?

Legend
January 16, 2018

Adobe is aware of the issue and working on a fix.

Known Participant
January 10, 2018

I am still having this issue.  Creating Proxies is a workaround, but it seems like a very unnecessary step that takes a lot of extra time, as well (I had a lot of videos to change and it took me an entire work day...).  This was not an issue before upgrading to CC2018.  Looking forward to Adobe updating this software.

Participating Frequently
January 3, 2018

It takes Premiere anywhere from 5-10 minutes to open on my Windows machine.  My Macbook Air is a little better.  Creative Cloud in general takes forever.

Participating Frequently
December 31, 2017

This is totally unacceptable for such a large company to ruin their reputation with such a terrible bug. I have very powerful machine and it is nonsense to make a proxy files out of full HD footage. For fu*** sake we are living in 2018. And the fact that a one cannot open a 2018 project into 2017 version is making us editors suffer, because there is no alternative to finish our projects.

Adobe, please find a fix for this situation ASAP!!!

Ann Bens
Community Expert
Community Expert
December 31, 2017

And the fact that a one cannot open a 2018 project into 2017 version

Premiere has never been backwards compatible.

The only way to open in a previous version is to export the 2018 as xml and import that into 2017.

Participant
December 24, 2017

Same problem.  I thought it was my computer getting Old.  But after using CC cleaner tool, uninstalling the inoperable Creative Cloud app and every other Adobe app (none of the 2018 updates worked on first install)  I see the PP 2018 is so laggy I want to cry. 

CC 2017 worked fine. 

Nothing has changed for any of these editors above or for me In our hardware.  The only variation is from Adobe. What did you do?

I think a holiday present is in order for us.

how about a month free?

To marginally make up for our lost valuable time fixing your nonsense. 

Like someone posted above, we are not Beta testers!

We pay you to do that. 

Participating Frequently
December 2, 2017

Adobe, this has not been answered please change the header of this thread!

inthebush
Participating Frequently
December 4, 2017

I've started a new thread regarding this problem. Best we start collaborating there as this thread will likely be overlooked by the Adobe team. New thread here ...Premiere 2018 Insert / Overlay slow & lagging

R Neil Haugen
Legend
December 4, 2017

The "team" ... to explain a bit, these forums are product support supervised, so that 'team' does check through the threads and personally handle some things. The product development teams do not normally come here ... so to "communicate" with development (the PrPro managers & engineers) it's proper to use the bug/feature report forms. They do not respond to individual reports, but all filings get collated and distributed to managerial types of the teams.

Vidya Sagar​ might be able to step in ...

Neil

Everyone's mileage always varies ...
Telfer
Known Participant
December 2, 2017

i just had enough of premiere 2018 and I went ahead and scrapped my System SSD and bought an M.2 Nvme Drive 3000 read 1500 write. Did a clean windows 10 install, I have an ongoing project and next episode is due next week. I will try to report how it goes.

But there is somethng i did not mention before.

Before my new  win10 instalation i had trouble with creating proxies from premiere. Media encoder would encode some random number of files and then it would stop. only way to close and try again was to kill the media encoder procces i windows. I chucked this up to my system maby being cluttered etc etc. Now on a clean install the same thing happens. (again v2017 was fine)  So im really unable to create proxies no more in premiere 2018 :/ this just keeps getting more and more ridicoulus. im not a beta tester - I pay for this software. This software pays my bills. I cant roll back because i exchange project files with other people.

imagine if tesla would make a sofware update and the next day every tesla owner would not be able to star their car. or like with media encoder and proxy generation they would start their car and 5 miles into the drive the car would randolmy just drive into a ditch. This is wat is happening with premire on every update.

Rob Ainscough
Inspiring
December 2, 2017

Fortunately many of the people I collaborate with on video/audio projects have also gone back to CC 2017.  I have 4 video editing computers currently setup with CC 2018, CC 2017, VEGAS Pro Suite (Sony now MAGIX), and Final Cut.  Vegas Pro is fairly easy to import/export CC files (for CC 2017 anyway).

I've tried to reduce the performance issues with CC 2018 but it appears to be more of a core problem in which I can't find a work around ... the solutions/guides presented help "a little" but not enough to justify continued working in CC 2018.  The only thing I can assure you that tossing more hardware at CC 2018 is a waste of money/time, it will not help.

Working with 4K content is a nightmare in CC 2018.

Cheers, Rob.

alexu85368874
Participant
November 29, 2017

I have the same issues, absolutely no problems before the update and now I cant even play back 720p back smoothly.