Participant

Answered

Premiere Pro CC Encoding Failed A low-level exception occurred in: Lumetri Color (AEVideoFilter)

Forum|Forum|10 years ago
June 26, 2015
47 replies
92487 views

Trying to export video to DVD format (MPEG2-DVD).. It starts to render video "normally" up to 10-50 minutes.. Tried multiple times, changed video quality and changed output drive, always interrupting with same error code..

Is there something to do..?

- Encoding Time: 02:22:33

06/26/2015 09:40:48 PM : Encoding Failed

------------------------------------------------------------

A low-level exception occurred in: Lumetri Color (AEVideoFilter)

Export Error

Error compiling movie.

Unknown error.

This topic has been closed for replies.

Correct answer Kevin J. Monahan Jr.

Hello,

If you have a solution that you found, please return to the thread and let us know. We can only assume that you solved your issue. Typically, one will get these kinds of errors when you've exhausted system resources like VRAM, system RAM, or both.

The solution or workaround is to use Software Only mode for the Mercury Playback Engine. You can also purchase additional hardware which may assist the job.

Thanks,

Kevin

Y

Yarissa5ED5

Participant

This solution has not worked for me I'm pretty fed up its giving me all types of system errors video player exceptions, low system memory even though it's not frame substitution errors, I exhausted all work arounds and fixes only to contact adobe and be told to do the same thing, this happened to me before and it was fixed with 2 separate updates but now updating downgrading nothing works, I dont know what to do I have spent over 100 hours trying this project is beyond late and very embarrassing and just doesn't allow me to move on with my life/work its affecting multiple projects, I dont understand am I literally going to have to stop working in premiere even though I built my whole system around premiere, I see no other solution if I reach out they just tell me to do the same things

T

Toby Keane Photography

Participant

I don't know if this helps anyone but this was happening to me with Morph Cut. I was doing it on top of a cut nested sequence. I read else where that this might be the issue and to make the morph cut INSIDE the nested sequence and NOT on top of it.

Seems to have done the trick

KingEEG

Participant

Having the same issue...

AMD rx 580 - 8gb RAM

Dual XEON 5680 3.33GHZ - 12 CORES

36 GB RAM

Windows 10

Latest Drivers

Latest Premiere 2018

08/24/2018 12:57:41 AM : Queue Started

- Source File: XXX

- Output File: S:\FRAMEIO\Sequence 06.mp4

- Preset Used: fio-web720

- Video: 1280x720 (1.0), 25 fps, Progressive, Software Encoding, 00:03:38:02

- Audio: AAC, 320 kbps, 48 kHz, Stereo

- Bitrate: VBR, 1 pass, Target 8.00 Mbps, Max 10.00 Mbps

- Encoding Time: 00:29:49

08/24/2018 01:27:31 AM : File Encoded with warning

------------------------------------------------------------

A low-level exception occurred in: Lumetri Color (AEVideoFilter:11)

?????????

So frustrating..

Had to change two clips and export and over 3 hours later just finished as it kept freezing on either direct from Premiere or via Media Encoder...

daring_Euphoria5E19

Participant

I have the same problem when trying to export a clip 1hour long clip. After 12 hours of rendering I get this error when they are left only 7 hours.

I have an I7 8700, windows 10, 16GB RAM. Software mode all the way. The CPU and system wasn't overload.

ivans57562126

Participant

I spend MORE TIME FIGHTING with premiere pro than I do editing and NOTHING gets fixed. I am WAY behind on my project and it is because I CAN'T EXPORT. If it is not this issue it is another one. You seem to forget that the point of this program is to let me EDIT. Not to spend hours and hours and hours and hours and hours TRYING to get this pile of garbage of a program to export a simple edit. Just GARBAGE and it takes forever (sometimes years) to get anything fixed and then when it does the next update is just riddled with different problems that prevent me from doing my job.

You are just stealing from people at this point and you should be ashamed of yourselves. I can't believe I used to recommend this junk to people. You have done nothing but make my life miserable and steal money and endless hours of my life.

I'll spend all night on this and then maybe check back in a few years to see if there is any "work around" for EXPORTING A VIDEO...which is the WHOLE POINT of your program.

It is time for Adobe to fall. You guys do not have a working software. It is worse than windows movie maker at this point.

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Paul_Cybulska

Participant

I'm getting the same error every time. I select a LUT in the Lumetri Window in Premiere Pro, it works fine 3-6 times and then Premiere freezes and crashes.

I also tried on my laptop but same issue. Both systems should have enough RAM and VRAM. I also monitored the systems (memory usage and so on) and it looks totally normal.

Ah yeah and I'm using software only mode of course.

Seems to be a Premiere problem. Please fix it! Editing workflow is totally destroyed.

C

core787

Known Participant

This is happening to me as well, Arri Amira clips that come in with a LUT applied as a master clip will work for a long time and all of a sudden it will decide it doesnt want to show the effects of the LUT. I can't even delete the damn master clip, I select it, press delete and nothing happens. Incredibly annoying, I've never used an editing program with so many basic broken features. My computer is more than powerful enough and the sequences are pretty basic.

30 second timiline with 17 clips and some AE clips

32 GB Ram

GTX 1070 Ti GPU

Ryzen Threadripper 1950x

K

kinartos

Participant

running imac pro 3Ghz intel Xeon W, 128GB Ram Radeon Pro Vega 64 16gb

Premiere pro CC v12.00

Only one file on timeline, Red 5k 3rd file. I scroll lut on lumetri and after 10 or 15 choice,

Premiere famous a low level exception occurred..

I think it's a Premiere problem.

andrewm74447399

Participant

This problem is ruining a project for me and embarrassing me in front of clients.

C

cnewski_va

Participating Frequently

I had the same problem and what fixed it was go into the original video, if using MultiCam, and remove any adjustment layer or effect.

cmcs3782574

Participant

I had this same error when applying Morph Cut to a Multi-cam clip. This seemed to be what was generating the problem (Hey Adobe! Maybe make the error message something like this: "Morph Cut cannot be applied to Multicam clips or nested sequences."). These ambiguous error messages are infuriating.

THE SOLUTION FOR ME:

Flatten both clips (in the timeline, on each clip: right click > Multi-camera > Flatten)

Voilà!

Note that this solution will probably only work if the issue is being generated by your clips being Multi-camera enabled.

jessicashley

Participant

I ran into this issue and found a solution that may help others.

I was having a problem with a custom lumetri LUT in premiere 2017 using a macbook pro with 4k proRes footage.

The LUT was not being applied and I was getting the error: a low level exception occurred..

Watched some online fixes and tried a few different things, not sure what fixed it but here's what I did.

1. Changed project settings renderer from openCL to software only and restarted premiere (this didn't fix it)

2. Copied the custom LUT into the premiere > Lumetri > Technical folder

3. Copied the custom LUT into the AME > Lumetri > Technical folder

4. restarted the computer and zapped the p-ram (command+option+p+r on a mac) x 4 times

After steps 2/3/4 it now seems to work.

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