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luclonde
luclonde
Participant
July 22, 2022
Answered

Premiere Pro Crash When Trying to Export, Click on Location

  • July 22, 2022
  • 1 reply
  • 1992 views

Hello all!  I've been having this seriously annoying crash every time I go to export a video.  When I click on the file location link, Premiere freezes, and I have to evetually end the program task.  This happens every 2nd or 3rd time I need to export.  Everything else works fine.  I also notice that the tool tip seems to struggle when mouse over the location link.

 

I'm on Windows 11 Home, PP 22.5 (also tried PP22.4) 64GB RAM, M.2 storage, Core i9-9940X, GTX 3090. All other software/firmware is up to date.

 

I noticed that with 22.5 you can actually see the files in the location that you select, allowing you to copy a file name to make it easier when exporting several files with a similar long name.  22.4 only showed the folder.

 

I wonder if anyone else is seeing this, and whether it's a Windows problem.

 

Cheers!

 

Luc

 

 

This topic has been closed for replies.
Correct answer Ann Bens

Might want to remove the special characters (@) from the path.

Use plain text and underscore if needed.

 

1 reply

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
July 23, 2022

Might want to remove the special characters (@) from the path.

Use plain text and underscore if needed.

 

    I
    iamsikora
    Known Participant
    January 13, 2023

    This is happening to me and I am not using any special characters, the moment I click that blue location link, it freezes.

     

    D
    defaultel90q60cyqaw
    Participant
    April 11, 2024

    This has been going on for me for like 2-3 years now. Everytime there is an update I hope it'll get fixed but no...

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