Premiere Pro crashing when launched

Forum|Forum|4 years ago
May 22, 2021
1 reply
525 views

I recently just downloaded Premiere Pro for the first time, but whenever I launch it, it just gives me this after about 10 seconds or so and causes it to close.

I tried looking all over the internet on how to fix it, but found absolutely nothing.

It's weird, because it ONLY does this for Premiere Pro and not any other apps.

Thanks in advance.

This topic has been closed for replies.

John T Smith

Community Expert

Some things to do, and more information needed for someone to help...
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-question-on/td-p/3929027
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/8789200
-Mac only https://community.adobe.com/t5/Premiere-Pro/FAQ-Basic-Troubleshooting-amp-Maintenance-for-Premiere-Pro-on/td-p/4788764

D

DoowanAuthor

Participant

Alright.

So I downloaded the most recent version Premiere Pro (15.2) and had this error. I tried older versions and got the same error. It says that this versoin is the most up to date version and it doesn't give me an option to update, so I don't believe that is the problem.

I'm currently using Windows 10 and tried this on my laptop and got the same error, so it can't be something that has to do with my computer specifically. My computer has a AMD Radeon RX 5600 XT GPU and a Ryzen 3700x CPU if that helps.

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