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Forum Name is Unavailable
Inspiring
May 28, 2022
Question

Premiere Pro exporting non-existent captions track

  • May 28, 2022
  • 2 replies
  • 365 views

I have a weird problem. Premiere Pro is exporting a captions track of my video despite the fact that (a) I deleted the captions track after creating it), and (b) the export captions option in my export options was unchecked.  Anyone have any idea what's going on here?

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2 replies

R Neil Haugen
Legend
May 29, 2022

Have you tried creating a new project, then dragging that sequence into the new project?

 

Neil

Everyone's mileage always varies ...
Forum Name is Unavailable
Inspiring
June 5, 2022

Thanks for your suggestions.  No, I did not.  It's very complex, so I was concerned about what I would lose.  It's an interesting bug, because it's intermittent.  The first time I tried your first solution, it actually worked. I then made some minor adjustments to the sequence, and the captions reappeared on export.  I tried your solution again, and it worked again.  More changes, new export, captions reappeared.  This third time, your solution didn't work.  And it didn't work the next three times.  Then the fourth time, I stopped using your solution, and captions didn't export.  Mysterious.

Stan Jones
Community Expert
Community Expert
June 5, 2022

Here's a bit different method another user tried:

https://community.adobe.com/t5/premiere-pro-discussions/captions-gone-wild/m-p/12980002#M414677

 

I have not seen this problem.

 

Stan

 

R Neil Haugen
Legend
May 28, 2022

Close the project without closing Premiere. Then from the Preferences panels cache options, delete all cache files.

 

Close Premiere, re-open, see if that gets it sorted.

 

Neil

Everyone's mileage always varies ...
Forum Name is Unavailable
Inspiring
May 28, 2022

Thanks for the suggestion.  Unfortunately, it is still exporting video with captions enabled.