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iM7mDG
Participant
August 3, 2023
Question

Premiere Pro Failed to open

  • August 3, 2023
  • 3 replies
  • 241 views

i cant open premiere pro and Adobe After Effects and Adobe Illustrator but i can open Adobe Photoshop 

idk why i cant open this apps when turned on it stops on the playback screen.

Does not respond and hangs on this screen

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    3 replies

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    August 3, 2023

    Hi there!

    Sorry about the issue. Can you try some suggestions mentioned here? https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-troubleshoot-premiere-pro-crash-at-launch/td-p/11113249

    Let us know if this helps.

    Thanks,

    Kartika

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    August 3, 2023

    Check out the following links they may help you

    https://community.adobe.com/t5/premiere-pro-discussions/unofficial-premiere-pro-troubleshooting-guide/td-p/8789200

    https://helpx.adobe.com/illustrator/kb/preferences-folder-read-only-error.html

    The second link talks about Illustrator but is applicable to other Adobe apps as well.

    -Manan

    -Manan
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 3, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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