Premiere Pro Freezes and Crashes When Alt Tabbing

Forum|Forum|4 years ago
August 14, 2021
14 replies
10245 views

I'm currently using the latest version of Premiere Pro as of now. Been having an issue for a few months already in which whenever I alt tab, it usually ends up freezing my pc, making my monitor go black for a few seconds, and then either crashing my Premiere or making the program monitor go black when I tab back in making me need to restart my Premiere.

My pc specs are

graphics card- 2080ti

cpu- Ryzen 9 3950x

ram- 64 gb of 3600 mhz ram

and I store all of my footage/assets/projects in a SSD

not sure why my premiere is acting up like this but hopefully adobe ends up fixing this sometime.

Correct answer AlexCerrato

Hello, I come from the future, I found the definitive solution for this problem. Since version 14.4 in 2020 I have had this problem with all versions of Premiere onwards, I tried everything up to reinstall Windows and always the same thing happened... until I tried this: Disable Hardware Accelerated GPU Scheduling in Windows 10.

Now I can edit without Premiere freezing my whole system.

https://www.youtube.com/watch?v=0TdxZL4FQcI

Show previous replies

J

JAMES235185055e3r

Participant

Same issue here. 5950x, 2x 3090, Windows 11. Just started happening today.

Adobe... any suggestions? I've tried deleting my preference folders, clearing cache, reinstalling drivers etc. etc.

CJCARNAHAN

Inspiring

Howdy, see this other thread here. This really fixed a lot of my issues. Hope it helps:

https://community.adobe.com/t5/premiere-pro-discussions/premiere-crashes-every-time-i-zoom-into-the-timeline/m-p/12777774#M397403

J

JAMES235185055e3r

Participant

Hey there, thanks so much for the response. I just took a look at the thread you linked to. Just be clear - when you said you installed new windows, do you mean you reinstalled Windows from scratch? Or just did an installation repair or something? Thanks again

D

Digital Delirium

Participant

Same problem.

cpu intel core i9 9900k

nvidia rtx 2080

win 11

CJCARNAHAN

Inspiring

I have the same issue.

Ryzen 9 5950x

RTX 3090

Win10. Seems to get worse when I change worskspaces. I have 3x monitors, and one of the saved workspaces crashes every time it's opened. May have something to do with the workspaces. Will investigate and reply if I can get a stable Premiere.

It's almost unusable at this point. Crashes every 30 seconds.