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amIrex
Participant
August 13, 2024
Question

Premiere Pro GUI freezes

  • August 13, 2024
  • 2 replies
  • 397 views

When using the timeline in Premiere, dropping clips, making them longer, the GUI doesn't update and hangs. When loading project, timeline is missing until window is shrunk and remaximized. Seems like an issue with GUI refreshing. ONLY THE TIMELINE AS PICTURED IS AFFECTED. ALl other panels are okay!

Please see attached image.

Running latest Windows, Premiere (24.5.0 B57) and Nvidia studio driver

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    2 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 27, 2024

    Hi @amIrex,

    I hope your issue is solved. I'll move your post to the "Discussions" forum for additional troubleshooting. Let the community know how we can help you.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 13, 2024

    Hi @amIrex,

    Welcome to our support community. I'm Kevin from support, a mod here. Thanks for filing your bug report. It's rather a weird one, isn't it? Sorry about that.

    Please offer additional information about your system, media, and workflow. See, How do I write a bug report? Another thing to try in the interim is to perform a clean reinstallation of your NVIDIA studio driver. Avoid the game-ready driver for optimal system performance with pro video applications.

     

    I apologize for this strange behavior. "That ain't right!" I hope we can help you shortly with this bad boy. 

     

    Take Care,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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