Premiere Pro is freezing...

Forum|Forum|5 years ago
June 14, 2020
2 replies
298 views

Hello,

I am facing an issue i which my premiere pro app gets freezed as soon as I select h.264 option in export window... But the same thing works fine in my another laptop with low configuration but same windows... Kindly resolve my issue...

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R Neil Haugen

Legend

There's a current problem with H.264 on some older gear and the new "Enable hardware accelerated encoding and decoding" option. So ... go to your Prefereneces/Media dialog tab, and UN-check that option.

It's highlighted in red in this image ...

Neil