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Karen Burns Photography
Participant
April 4, 2023
Question

Premiere Pro is inverting color of Pixel 7 Pro videos. Windows Media has no issue - Why? how to fix

  • April 4, 2023
  • 1 reply
  • 270 views

I have an issue with Premiere Pro inverting the color of Pixel 7 Pro HDR video. Bridge only shows a movie icon - no thumbnail. Double click and windows media plays the file correctly. Import it into a timeline in Premiere and it looks and plays like screen 1 below. 

 

The work around is to rename it from .MP4 to .MPG. The first screen is all original .MP4 files from the pixel. The second is after changing the name of the first file to .MPG. I should not have to dupe and rename files from a Pixel 7 on a premium app like Premiere Pro.

 

What is the problem here? I do not think it is Pixel naming convention...

 

 

 

 

 

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    June 15, 2024

    Hello @Karen Burns Photography,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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