Premiere pro is not opening

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can anyone please help me i have premiere pro 2025 ,it opens for 2 seconds and then closes ,if i open a file of it then also it doesnt open and it generates a log file:

01:48:03:417 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect.

, last error code = 87

01:48:03:417 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018

Can anyone please help me

i have i913900hx with 4070M,windows 11,samsung ssd and killear wifi card

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shaurya_7322Correct answer

Participant

Hey i disabled automatically detect settings and it worked thank you very much

S

shaurya_7322AuthorCorrect answer

Participant

Hey i disabled automatically detect settings and it worked thank you very much

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shaurya_7322Author

Participant

yes it is checked,and yes i ran the software as administrator,please help me

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jamieclarke

Community Manager

Hi @shaurya_7322 - Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

Do you have an IT administrator for your computer?

In your Network & Internet > Proxy settings do you have "Automatically detect settings" checked?

Sorry for the frustration.

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shaurya_7322Author

Participant

Hey my bad ,it still shows this error in the log file but now the software opens for 5-10 seconds ,before it opened for 2 seconds only

01:48:03:417 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect.
, last error code = 87
01:48:03:417 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018,Please help me

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