Skip to main content
Participant
September 18, 2025
Answered

Premiere pro is not opening

  • September 18, 2025
  • 3 replies
  • 1133 views

can anyone please help me i have premiere pro 2025 ,it opens for 2 seconds and then closes ,if i open a file of it then also it doesnt open and it generates a log file:

01:48:03:417 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect.

, last error code = 87

01:48:03:417 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018

Can anyone please help me

i have i913900hx with 4070M,windows 11,samsung ssd and killear wifi card

Correct answer shaurya_7322

Hey i disabled automatically detect settings and it worked thank you very much

3 replies

shaurya_7322AuthorCorrect answer
Participant
September 18, 2025

Hey i disabled automatically detect settings and it worked thank you very much

Participant
September 18, 2025

yes it is checked,and yes i ran the software as administrator,please help me

jamieclarke
Community Manager
Community Manager
September 18, 2025

Hi @shaurya_7322 -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

 

Do you have an IT administrator for your computer?

 

In your Network & Internet > Proxy settings do you have "Automatically detect settings" checked?


Sorry for the frustration.

Participant
September 18, 2025

Hey my bad ,it still shows this error in the log file but now the software opens for 5-10 seconds ,before it opened for 2 seconds only

01:48:03:417 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect.
, last error code = 87
01:48:03:417 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018,Please help me