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3lm1
3lm1
Inspiring
February 2, 2023
Answered

Premiere Pro is physically not working

  • February 2, 2023
  • 4 replies
  • 589 views

Pretty much anything and everything within the timeline works, but not physically. I can click and drag the timeline marker and the 'program' panel will show the exact frame I've selected. The frames change when I move the marker, so I know it works, but the marker itself does not move at all. The same goes for clicking and dragging audio or video clips within the timeline. When I hit the space bar to play my video, everything snaps into the desired position. Even the tools have a physical issue. The button of the tool I select does not highlight but the cursor changes, so I know the selected tool is active. On startup, even the entire timeline and everything surrounding it, including the effects panel, etc. are all invisible. That is until I click any top menu item such as 'window' or 'file' of 'view', then everything appears.

 

Working on a brandnew Windows 11 laptop with AMD Ryzen 7 with 16 GB RAM and I'm only editing FHD smartphone clips that are just over 40 seconds long. Premiere Pro does not freeze, it just does not show any physical changes until I click something unrelated. I'm already installing an older version of Premiere Pro but the new project files are not backwards compatible. Adobe, come on!

 

Everything did work yesterday.

Does anyone have any clue what's going on here?

    Correct answer 3lm1

    Thanks for your reply!

    It's been a long time for sure. I remember downgrading to a previous version, which fixed the issue temporarily until there was another update for Premiere Pro available. I never had this issue again so this seemed to have "fixed" it for me.

    4 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    April 3, 2024

    Hello @3lm1,

    Thanks for the message. It’s been a long time since you filed this bug. I apologize for the lack of a response. Are you still having this issue? If so, the team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      3lm1
      3lm1AuthorCorrect answer
      Inspiring
      April 3, 2024

      Thanks for your reply!

      It's been a long time for sure. I remember downgrading to a previous version, which fixed the issue temporarily until there was another update for Premiere Pro available. I never had this issue again so this seemed to have "fixed" it for me.

      3lm1
      3lm1Author
      Inspiring
      February 2, 2023

      Another add-up: The button editor won't go away, not when clicking OK or Cancel or anything.

      3lm1
      3lm1Author
      Inspiring
      February 2, 2023

      Just to add to it, I can't even use the effects panel. Everytime I click open one of the folders I have to click somewhere else before the opened folder physically shows. There is no way to work with this.

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