Premiere Pro Playback Glitch, Not Showing Any video, Only audio.

Forum|Forum|1 year ago
December 17, 2024
6 replies
742 views

Hi, my premiere pro is having a problem while playing back media. The video is not showing and glitched while the audio is still playing.

I already tried every solutions possible from
1. Reset app preferences
2. Reset workout space
3. Uninstall and reinstall nvidia drivers.
4. Change the playback into software only.

5. Uninstall and reinstall premiere pro

Every single one are not working. Please help.

Device:
HP Victus 16

i5 14450HX

RTX 4060

M

Muhammad Dimas98A5Author

Participating Frequently

Yes I tried. It worked for the first launch of a project, after I quit the first project and open a different one, It's not working again and I tried to go back to the first project, it's not working too.

For your second question, I don't have any issue with the export at all, and the full screen preview is also fine. It's just these 3 panels (Program Monitor, Source Monitor & Lumetri Color)

R

Rach McIntire

Community Manager

Hi @Muhammad Dimas98A5 ,

Did you try @Ann Bens suggestion? Also, does your issue seem similar to this one?

Let me know.

M

Muhammad Dimas98A5Author

Participating Frequently

Working on a different project, footages vary from 1080p 8 bit 4:2:0 to 4k 10 bit 4:2:2 on h264 and h265. I tried on latest premiere 2023 and latest premiere 2024 and the new 2025. all of them are not working.

Full screen playback is working, but program monitor, source monitor, and lumetri color are not working.

M

Muhammad Dimas98A5Author

Participating Frequently

It worked for the first launch of a project, after I quit the first project and open a different one, It's not working again and I tried to go back to the first project, it's not working too.

R

Rach McIntire

Community Manager

Hi @Muhammad Dimas98A5 ,

Welcome to the Premiere Pro forums! We are glad to see you here. We’ll need a few more details to help with this issue.

Can you provide more detail about video format you are working with? Also, which version of Premiere.

Please see; How do I write a bug report?

I hope we can help you soon. Sorry for the frustration!