Premiere to Media Encoder

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I have a producer who uses Media Encoder to render multiple files at one time. Recently, when he clicks "Send To media Encoder" nothing happens. We have ensured that both Premiere and Media encoder are the same version, but still Premiere does not send information to Encoder. Any thoughts?

Bug

kglad

Community Expert

open media encoder and then send

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M

mBarbAuthor

Participant

Still does not work

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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M

mBarbAuthor

Participant

sorry it seemed like a bug....

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Ann Bens

Community Expert

Help us to help you:

How do I write a bug report? - Adobe Community

You could try trash preferences and media cache.

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