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michalg42689863
Participating Frequently
December 5, 2022
Answered

Problem with importing iPhone movies (dish codec)

  • December 5, 2022
  • 12 replies
  • 2028 views

Hello,

I've been experiencing problem I can't deal with. I am creating a movie from clips downloaded from my iPhone. All of my videos have codecs: MPEG-4 AAC, Timed Metadata and HEVC, but many of them have additional codec named 'dish'. I don't know on what it depends, but I can't import to Premiere Pro movies with 'dish' codec. What is the problem? How to fix it? My workaround is to turn them to side, side as *.mov file and then they can be imported to project, but they loose their HDR color range. Please help.

 

App version: 23.0.0 (Build 63)

macOS Ventura 13.0.1

 

    This topic has been closed for replies.
    Correct answer mayjain7130546

    Hi @michalg42689863, @TVs Sean Bradley  ,

     

    Sorry for this problem again. We have fixed it in the latest beta build.
    Please check out the latest beta build version from the creative cloud and let us know how it goes there.

    You can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)
    https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

     

    We have also received a confirmation of this fix @ https://community.adobe.com/t5/adobe-media-encoder-bugs/import-movie-fails/idi-p/13337381

    If you still face this issue, please share your media files(& project) here and we will check at our end https://helpx.adobe.com/creative-cloud/help/share.html

     

    I hope it will help.
    Thanks,
    Mayjain

    12 replies

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    michalg42689863Author
    Participating Frequently
    December 5, 2022

    Thank you Kevin, it is odd! I was searching for an answer for long time but with no result... Here's an exaple of a video with this 'dish' codec. https://we.tl/t-aVXPjeVeqx

     

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    December 5, 2022

    Hi michalg,

    Wow, what an odd problem. Would you happen to have a sample clip you can upload so I can pass it along to engineering? We can test it here and get a bug written for you. Then, the team can fix it.

     

    Thank you so much,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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