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J
Josselin54
Participant
March 9, 2023
Question

Probleme Importation PP

  • March 9, 2023
  • 2 replies
  • 206 views

Bonjour,

 

j'ai fait la derniere mise a jour premiere pro et depuis je ne peux pas importer de vidéo .mov ( iphone) sur premiere pro, il ne les detectes meme plus ....

 

J'ai essayé de convertir le fichier en .mp4 via VLC mais cela ne change rien.

 

Mon ordi est tout récent avec CG 3070 RTX et les pilotes sont à jours.

 

Si quelqu'un peut m'aider car ça fait 2 h que je cherche et je n'en peux plus de ne pas pouvoir travailler...

 

Merci .

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    May 3, 2024

    Hello @Josselin54,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    March 9, 2023

    Tried resetting preferences?

     

    Make sure its the latest studio driver 528.49 and not the game driver.

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