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Dependable Productions
Participating Frequently
Sep 7, 2023 2:23 PM UTC
Question

Problems with Foreign subtitles

Hello. I've had problems with French subtitles.  When you edit them, all fine, and as soon as they export, they change a to r and add in some very random characters!  I found a converter that worked as suggested in a previous post, but as soon as you went to amend either the font or background, etc it went back to the 'buggy' version.  This is using the latest version of captions in Premiere which I know has been recently updated.  Thank you. 

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15 replies

Dependable ProductionsAuthor
Participating Frequently
Dec 10, 2024 2:43 PM UTC

just to say, a year later, we are still having the same problem.  

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Stan Jones
Community Expert
Stan JonesCommunity Expert
Community Expert
Sep 7, 2023 8:40 PM UTC

Can you paste a sample of text with the correct letters?

 

I need something to test.

 

The other thread you refer to is here:

https://community.adobe.com/t5/premiere-pro-discussions/french-subtitle-srt-file-not-displaying-correctly-in-premiere-premiere-pro-14-9-and-earlier/m-p/8946176#M68509

 

As you noted, this was regarding the "old" caption workflow. But the main issue there, using the correct UTF file type, is still relevant.

 

The converter works and you get good subtitles into PR? But when you export they are "bad"?

 

Stan

 

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Dependable ProductionsAuthor
Participating Frequently
Sep 8, 2023 10:49 AM UTC

Yes I used the converted SRT file and the subtitles are then there and correct and you can move their position, but as soon as you change the font or add a background they revert back to the 'bad' subtitles!  What do you want me to paste?

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Stan Jones
Community Expert
Stan JonesCommunity Expert
Community Expert
Sep 8, 2023 11:46 AM UTC

Thanks for the info.

 

Just some text that has the types of accents etc that are the problem. I can usually copy from the post to test.

 

> as soon as you change the font or add a background they revert back to the 'bad' subtitles! 

 

This suggests that they are "bad" in PR before export. In your first post here,  you said "When you edit them, all fine, and as soon as they export" which suggests they are okay during editing in PR. I just want to be clear what you are seeing.

 

Stan

 

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