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Inspiring
April 12, 2025
質問

Project Stalls After Media File Deletion in Version 25.2 (2025)

  • April 12, 2025
  • 返信数 2.
  • 237 ビュー

In version 25.2 (2025), after the media files are deleted, opening the project file causes the program to remain stuck on this screen for one hour, rather than displaying the offline window.

 

 

返信数 2

C27618681pmp5作成者
Inspiring
April 15, 2025

This issue occurs on Windows.

1.The project location has not changed; I only deleted a video file.

2.Yes, the project included two transitions using third-party plugins,
but I did not remove the plugin installation location.

 

On a freshly installed Windows computer, the project opens quickly and correctly,
showing missing files and plugins.

 

The original project file contained transitions using third-party plugins.
The files in the project included a mp4 video, wrapped in a sequence,
then applied to another sequence.
There were also graphic text and sound files,
each stored in their respective folders.

 

Unfortunately, I am unable to conduct further tests since I have already deleted the project file.

Community Manager
April 14, 2025

Hi @C27618681pmp5,

Sorry for the frustration. We need a few more details to try to help with the issue. Please see, How do I write a bug report?

Did your project location change at all or was this project using any third-party plugins?

Hope we can help you soon,
Dani