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Participant
November 29, 2022
Question

Proxies keep detaching from footage

  • November 29, 2022
  • 4 replies
  • 304 views

In the new version (23.0.0) the proxies I created keep getting detached as I keep trying to attach them, mid open session. Nothing changes, not the location of the proxies, nor the project, nor the location of the footage, the proxies just won't attach to the footage.

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4 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
March 22, 2024

Hello @Joana273541347smg ,

Thanks for the message. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Community Manager
Community Manager
November 30, 2022

Check out the link, Joana. You can see the bullet list. Copy and paste the info into a new thread. Fill in the details about your system and media. 

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
November 30, 2022

Hi Kevin,

Thanks for your reply.

What information do you need?

 

Thanks,

Joana

Kevin J. Monahan Jr.
Community Manager
Community Manager
November 29, 2022

Hi Joana,

Sorry about the problem. The team needs more info to address the bug and reproduce your issue. Can you help them out? Copy and paste the template here so they can quickly read the bug's info: How do I write a bug report?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio