Proxies not working - any tips?

I had this same problem today and went through all the suggestions here to no avail. After much frustrated tinkering I found that 2 things were causing a problem for me:

1. Premiere was not using the proxies, even though I had the blue button toggled on (As mentioned above, you can check what is being used by right-click -> reveal in finder). I was able to fix this by making the raw media offline, then re-attaching the proxies to the offline clips, then re-linking to the raw media.

2. The camera had Master Clips (some LUT/CC/etc.) that were severely slowing down my playback. You can turn this off by selecting your clips in the Project window and right-click -> Disable Master Effects

If it's of any help, I made a step by step tutorial on a proxy workflow in Premiere Pro here: How to Use Proxies to Edit 4k Video FAST | Adobe Premiere Pro CC Tutorial - YouTube

I was facing the same problem today, where some proxies were working and others didn't. Turns out having a Warp Stabilizer on a clip prevents Premiere from using the proxy file. Disable the effect et voila, resolution drops. Hopefully this helps others having the same problem. I figure there may be more effects that prevent Premiere from using proxy files.

I had the same problem and fixed it. Although my media said I had proxies already attached, I did this and it worked.

First step was I went into my Project bin window, selected all my RAW clips, right clicked ---> Proxy ---> Reconnect Full Resolution Media. And then proceeded to do that.

Second step select all the footage again, right click ---> Proxy ---> Attach Proxies

It was basically a giant reset, not sure why it happened but this is what solved my problem

Don't know if this was solved or not, but I had a similar problem.

Turned out when i imported my initial footage to premier, created proxies for the files, everything worked a treat, however i had to re-shoot some footage and this was where the issues started. Importing the new footage into Premier was fine, however i didnt take into account that the new footage had identical file names as the old already imported footage (filmed on blank cards both times), so adobe media encoder was creating proxy files in the same folder as all my original proxies as i hadnt changed the file destination, which subsequently generated proxy files with the exact same name (didnt think it was possible), in the same folder. 99% sure this was the issue, so ive just re-created the proxy files into a different folder and its working a treat now.

I have read this whole thread four times already. I have the exact same problem as the OP described but none of the suggestions work for me.

Created a new project, enabled Ingest Preset 1280x720 ProRes (Proxy), imported a sample 4K file, the proxy gets created in AME. I can clearly see the difference in quality and in response time between proxy and full res.

If I then move the proxy file to another folder (for testing purposes), Premiere marks the proxy as "offline". If I then reattach the proxy by pointing it to the correct file, Premiere marks it as "Attached" but *stops* using it. Switching doesn't work, and even deleting the proxy doesn't seem to bother Premiere, which keeps marking it as "Attached".

I have only done the above test because of inconsistent behavior when most of the time proxies which were present simply didn't get played at all. Often I would see that the "Enable Proxies" option would deactivate itself for some unknown reason (although no reenabling, restarting, closing and reopening the project seems to inject any coherence into the process).

Desperate for any other proposition. Thanks.

Check if "Enable proxies" in Preferences is on, for some reason it was off by default and i also had all these problems with proxies until i found this.

Just FYI. To check to see if Proxy or High Res is being used just right click on clip in timeline with blue proxy button on. Reveal in Finder and it will take you to the clip that Premiere is using. A co-worker of mine is having the same problem and this at least told me

that it was not using the proxy even though everything said it was.

I tried this and it seemed to help. There may be a better method but I'm still trying.

Go to clip in Bin. Right click the clip (control on mac) - go to proxy. Reconnect Full Resolution Media. Go to timeline and switch proxy button back and forth and check to see if its going to High res only. Go back to bin and right click - proxy -attach proxies .

Go to timeline and see if clip is now attached.

I then quit out of project and came back in to make sure it stuck and it did. This may be a step that is not needed.

Just FYI this project also came from an older project on another machine so this may be part of the problem?

One other thing. Delete the cache files and see if that helps especially if its from an old version of Premiere to new version.

Yes, except for the sequence being the same as the original media.

I've now given up on getting the proxy workflow happening and gone the manual route. I've taken all my media offline, manually replacing the 4K MXF files with the ProRes LT proxies generated. Works pretty well, aside from some audio channel discrepancies, which I'm having to remap.

It's taken a couple of days to sort out, which is a shame, as this new feature should have eliminated the manual work. Proxy workflow in CC 2017 is a bust.

I've set up a new test project to try and get this working.

Project and media saved to desktop on a 2013 Macbook Pro with SSD.

I've pulled a 4K Sony XAVC MXF to the timeline and then created a 1024 x 540 ProRes 422 (Proxy) file. Sequence is same as original media,

This project WILL use the proxy, but only plays back smoothly if I set to 1/4 quality. Is this normal?

Proxy file plays back like butter in the preview window. Just not in sequence.

Here are the sequence settings