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bruce_3498
Participant
Dec 12, 2024 2:25 PM UTC
Answered

Reinstalling Adobe Premiere Pro 2024

I just installed something called "Frame.io Transfer" and now my Adobe Premiere Pro 2024 application will not start, it reports an error. It was working fine before.

 

I would like very much to try reinstalling Adobe Premiere Pro 2024 from scratch on my computer and see if that fixes the problem, but I don't know how to go about doing that.

 

Can someone tell me how to reinstall 2024 on my computer? I suppose I need to uninstall the present version first? FYI I have no backups in a cloud anywhere, so I really need to install the 2024 software anew.

    Peru Bob
    Peru BobCorrect answer
    Community Expert
    Dec 12, 2024 3:02 PM UTC

    Go to the Creative Cloud app and see what versions are available for download.

    If it is available, see here:

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    Dec 12, 2024 3:02 PM UTC

    Go to the Creative Cloud app and see what versions are available for download.

    If it is available, see here:

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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