“Review with Frame.io” Not working

Also, experiencing issues. Frame.io wont even load for me on a browser when I click "sign in" or "start free trial" it's just stuck on a dark gray screen with a blue loading circle. I do not use a VPN and my creative cloud is up to date.

@karan_9945,

Have you seen this?

https://helpx.adobe.com/creative-cloud/kb/enable-beta-apps.html

Stan

some peoples say that beta apps do not work on Apple silicon because i am on Apple device with M1 Chip, even in my Mac Studio M4, it doesnt show me beta apps

i did check that, there is nothing therer

There's an arrow at the top of the menu selection area, right side ... which tells us there are more options out to the right that you can't see at the moment.

Try clicking the arrow to see what you're missing.

not just me but many people are having this same problem, where its not showing beta apps.

How about a screengrab of your CC Desktop app? Unusual to not have the betas available.

Right now, the beta apps are not visible in creative cloud and there is no way to install them, i wanna try the review panel with premiere pro beta, since it is not working with current version

@Jennifer_Lo97

Thanks for all your feedfback and keeping us all updated on this

To be honest, I didn't have a problem at all with the individuals who were supporting em via email. They were all very responsive and informative as they could be.

The thing that I felt needs attention in Frame.io organisation is the following :

1. To present a more integrated support experience for Creative Cloud Customers (eg for Premiere Pro)

2. Better information flowing from Frame.io to Premiere pro users when updates are made etc.

3. Not tell us (invite us) to upgrade from one version to another with very shaky software. (V3 to V4 experience)

4. Have Case numbers assigned to Bug reports like any professional organisation should be doing if the problem can be replicated easily

I have fed this back to Frame.io on their feedback request

I'm using Frame.io at a fairly basic level so just need the Window back there in 25.1, 25.2 whenever it arrives.

I have the beta Premiere Pro downloaded already as I'm testing for a completely different problem, so will try the Frame.io Extension in that as you suggest.