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T
the outward spiral
Inspiring
March 23, 2021
Question

Slow File menu response

  • March 23, 2021
  • 4 replies
  • 2104 views

When I click the File menu, it takes at least 5 seconds to open. Then, the Export sub-menu takes an additional 5 seconds.

This only happens when the Sequence panel, Program Monitor panel or Audio Track Mixer panel have focus. If any other panel (the Project panel for instance) has focus, the file menu responds without delay.

I submitted a bug report for this six months ago and have had no response.

Can anyone else reproduce this?

    This topic has been closed for replies.

    4 replies

    T
    the outward spiralAuthor
    Inspiring
    June 6, 2022

    This issue dissapeared for quite some time, but has returned in the 22.4.0.57 update.

    A
    Arno280828526d89
    Participant
    January 24, 2023

    This is still an issue on the latest version - especially when I try and click the file menu, it takes at least 5 seconds to react. Have reinstalled, rolled back versions, reset menus etc, but still an issue. My machine is a high spec machine of about a year old.

      B
      basil1891
      Inspiring
      January 24, 2023

      I've read somewhere this can be due to some peripherals. Go  "Preferences > Device Control" and set it to "None"

        C
        carloteofilo91
        Participant
        April 20, 2022

        Try closing the CC Libraries panel!

        T
        the outward spiralAuthor
        Inspiring
        June 6, 2022

        CC Libraries panel is never open in my workspace.

        F
        Fabeyou
        Participant
        February 16, 2022

        BIG FIX: Slow Lagging sluggish interface? Close Essential Graphics (Browse Panel)

        BUG FIX: The interface becomes slow, sluggish and laggy when the Essential Graphics "Browse" panel is open. Close this panel to improve performance considerably.

          T
          the outward spiralAuthor
          Inspiring
          June 6, 2022

          Not relevant.

          B
          basil1891
          Inspiring
          March 23, 2021

          Did you try Resetting Workspace: Window > Workspaces > Reset to saved layout ? 

          Or reset app preferences (hold alt+shift at the start) ?

          T
          the outward spiralAuthor
          Inspiring
          March 23, 2021

          Yes. I'm actually forced to do that every time I open a project because of another reported bug involving inactive panels in dual screen workspaces. More on that here: FAQ: How to solve issues related to undocked panels in Premiere Pro v14.5? 

          But to answer your question more specifically, "Reset to Saved Layout" doesn't help the slow File menu issue. 

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