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FAQ: How to solve issues related to undocked panels in Premiere Pro v14.5?

Adobe Employee ,
Oct 22, 2020

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Update: This issue is being addressed in our Beta releases and will be available in a future stable release. You may download the Beta build from the Creative Cloud Desktop app. Please refer to this link to know more about Beta apps.

 

We are investigating an issue with Premiere Pro v14.5 wherein undocking panels or splitting workspace across multiple monitors might cause a few features to not work.
These are:

  • Keyboard shortcuts not working.
  • Drag & Drop functionality not working for the clips on the timeline.
  • In a few cases moving media clips to a different track on the timeline causes the media/asset to get duplicated in the project bin.

Workaround to fix these issues is to dock the panels or use any of the default Workspaces under the menu Window > Workspaces. If you have modified any of the default workspace, you may reset it under Window > Workspaces > Reset to Saved Layout.
Hope it helps.

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FAQ: How to solve issues related to undocked panels in Premiere Pro v14.5?

Adobe Employee ,
Oct 22, 2020

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Update: This issue is being addressed in our Beta releases and will be available in a future stable release. You may download the Beta build from the Creative Cloud Desktop app. Please refer to this link to know more about Beta apps.

 

We are investigating an issue with Premiere Pro v14.5 wherein undocking panels or splitting workspace across multiple monitors might cause a few features to not work.
These are:

  • Keyboard shortcuts not working.
  • Drag & Drop functionality not working for the clips on the timeline.
  • In a few cases moving media clips to a different track on the timeline causes the media/asset to get duplicated in the project bin.

Workaround to fix these issues is to dock the panels or use any of the default Workspaces under the menu Window > Workspaces. If you have modified any of the default workspace, you may reset it under Window > Workspaces > Reset to Saved Layout.
Hope it helps.

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FAQ, How to

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Oct 22, 2020 27
Adobe Employee ,
Oct 22, 2020

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Thanks for this, Sumeet. Yes, I've seen that even moving clips in the Timeline can be affected. Hoping we can fix this ASAP. Sorry for the inconvenience, everyone.

 

Regards,
Kevin

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Oct 22, 2020 6
Community Beginner ,
Oct 22, 2020

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I also noticed I can no longer use ctrl+backslash on my 2nd monitor to remove the title bar and maximize the floating windows there to the full screen size

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Oct 22, 2020 1
Engaged ,
Nov 04, 2020

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me too

Regards, 5Diraptor - "If the design isn't about the dream, it's meaningless"

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Nov 04, 2020 0
Engaged ,
Oct 22, 2020

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Yup Im experiencing this as well. My workaround is to click another workspace tab like "color" or "Graphics" then click back on your editing tab or whatever custom workspace tab you've created. Hope you guys fix this soon. 

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Oct 22, 2020 2
Contributor ,
Oct 26, 2020

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Ditto exactly!

My setup has 2 monitors to work within and a third to monitor at full resolution. 'Delete/Clear' buttons not working, dragging anything in the Project panel not working. All fixed by switching to an Adobe preset workspace and then switching back to my custom workspace.

MacbookPro 16" 2019, 2.3GHz, 8 core i9, 64GB RAM, AMD 5500M 8GB, OSX 10.15.7 operating in closed clamshell mode with monitors attached via OWC Thunderbolt 3 Pro Dock and OWC Thunderbolt 3 Standard Dock

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Oct 26, 2020 2
Community Beginner ,
Oct 27, 2020

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@Dominic Witherow You legend! Thank you! 

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Oct 27, 2020 1
Advisor ,
Nov 15, 2020

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Dear Dominic.

I have the same Issue Dragging is not working, with Premiere, After Effects, and Audition.

I have done everything such as Uninstalling Creative Cloud, Resetting Programs, and Still, I can not drag and Drop Into Premiere, and After Effects, and Audition. I can easily Import files but not Drag and Drop.

I also have Two monitors. It Is much easier working with Two Monitors than One.

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Nov 15, 2020 0
New Here ,
Oct 22, 2020

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Experiencing this as well. 

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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Thanks Sumeet, any idea on a timeframe for a fix?  It's quite frustrating when opening and closing multiple projects every day.

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Oct 22, 2020 0
Adobe Employee ,
Oct 23, 2020

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We understand your concern. Currently, we don't have an ETA on this. We are investigating the issue and will try our best to get this addressed as soon as possible. Thanks for your patience.

 

-Sumeet

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Oct 23, 2020 0
New Here ,
Oct 23, 2020

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Thanks, this has been driving me absolutely crazy for the past 15 hours. 

 

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Oct 23, 2020 2