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Participant
July 8, 2025
Question

SO MANY BUGS AND CRASHES SINCE NEWEST UPDATE

  • July 8, 2025
  • 1 reply
  • 288 views

 

Been so many issues lately with the newest updates (Current version 25.3) Apple 

macOS 15.5

 

1. Hotkeys activating when typing in captions instead of putting text (I've tried everything I've seen online about this and NOTHING is working) 

 

I work a lot with captions and this is EXTREMELY frustrating and slows down my work rate 10x. I've cleared prerences/media cache and freshly reinstalled the program!

 

2. Randomly unable to drag video in order to re-position/re-frame

 

Sometimes I can't physically drag the video with my mouse to reposition and have to use the X & Y controls in the effect controls panel which again slows things down so much!

 

3. Random Crashes??

 

The software won't slow down or show any signs of lag it'll just show crash report and close down (THIS HAS COST ME HOURS OF WORK EVEN WITH AUTO SAVE ON) I've always sent the crash report to adobe

 

I pay A LOT for this software and need it for my job, this is my first post on here but I've seen these bugs have been reported before and the fact they're still an issue is bonkers to me considering the amount we pay to use it!

 

Any advice/fixes would be greatly appreciated!

 

Thanks

1 reply

Community Manager
July 8, 2025

Hello @EllisEdits,

 

Thanks for the message. Welcome to the forums.  

 

Captions:
The caption problem you're experiencing is currently being investigated:

https://community.adobe.com/t5/premiere-pro-bugs/p-premiere-pro-type-tool-and-captions/idi-p/15171576

 

Crashes:

I looked up your crash report in our system.  It looks like a color-related error, and it should be fixed in 25.4 if you'd like to try out the Beta.

 

Reposition Problem
Could you give me more details about this? How are you trying to drag the video? Can you send a video of this error?  

Please see: How do I report a Problem?. Also, please try to include only one bug per post to make it easier for folks.  I hope we can help you soon. Sorry for the frustration!