SOLVED | Help! "A low-level exception occurred in: Adobe Player (Player:11)'.

Question

I'm in a desperate situation. I'm having a problem with Premier that is crashing every time I tried to play a sequence and an error appears "A low-level exception occurred in: Adobe Player (Player:11)'.

I converted some of my archival footage because I was told that maybe was the MP4 clips. But even though I converted to MOV the problem still happening...

They also told me to copy everything in a new sequence and nothing 😞

I googled a thousand things and nothing is helping!

Would someone able to help? I would really appreciated

carlar44517643 · Accepted Answer

Just for everyone. My PP 2020 had a bug that al the clips with more than 200% speed were making my project crash and give me that error. Chagning the speed at 199 fixed the problem. Hopefully the fix the bug soon.

N8Sheppard · Answer

You said you converted it to .mov, but that doesn't mean much. .mov is a container. Is the file an uncompressed format like ProRes or Animation?

See my reply and explaination to the same issue here: https://community.adobe.com/t5/premiere-pro/help-adobe-premiere-pro-cc-2020-error-a-low-level-exception-occurred-in-adobe-player-player-11/m-p/10767319#M239546

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