Participant

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Source Clip Transcriptions Disappeared

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I recently had Premiere transcribe all my interview source clips, but now upon opening the project for the first time in a few weeks, all the transcripts have disappeared from both the sequences and the clips. The source clips still show "Completed" in the transcription status metadata column, so I'm confused as to where they went! I'd rather not re-transcribe everything.

I'm on macOS Monterey 12.4

Premiere 24.5.0

Any advice on how to get them back would be appreciated! Thanks!

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Elizabeth24802793nc1eCorrect answer

Participant

It was happening in all of the projects within one specific Productions, regardless of clip or sequence. The text panel looked the same in both source clip and sequence view. Strangely when I opened the Productions today after having a different Productions open with working transcripts, the missing transcripts returned. If they disappear again I will try some of these other solutions. I appreciate everyone's help, thank you!

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TVW5E16

Participant

I have had this sme experience more than once.... In fact I opened my current project this morning to review it and was able to see all the transcripts and search through them. I then closed it and reopend acouple of hours later on the same computer and ther are zero transcripts to be seen anywhere in this project.... not good since we've already done paper edits on the downloads of the original transcripts.

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Kerstin Ebert

Adobe Employee

Hi @TVW5E16

can you please share more details?

- What Premiere Pro Version are you on?

- Does the transcript show up when you double click on a transcribed source clip?

- Does it say "Transcribe" or "Re-transcribe" when you right-click on a previously transcribed source clip in the Project panel?

- If you're looking at a sequence transcript, are any audio tracks muted?

- Did you reset the preferences or changed anything else when opening the project again a couple of hours later?

Thanks,

Kerstin

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Stan Jones

Community Expert

@Elizabeth24802793nc1e,

Thanks for reporting back. That's an odd one!

Stan

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Elizabeth24802793nc1eAuthorCorrect answer

Participant

It was happening in all of the projects within one specific Productions, regardless of clip or sequence. The text panel looked the same in both source clip and sequence view. Strangely when I opened the Productions today after having a different Productions open with working transcripts, the missing transcripts returned. If they disappear again I will try some of these other solutions. I appreciate everyone's help, thank you!

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Stan Jones

Community Expert

See this thread:

https://community.adobe.com/t5/premiere-pro-bugs/auto-transcript-not-working/idi-p/14832298

Stan

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Stan Jones

Community Expert

@Elizabeth24802793nc1e,

We need to see more of your screen in the screenshot. For example, are you in source media or sequence view (bottom left of the transcript tab).

If you open a source clip from the Project Panel, and then switch to the Text panel/transcript tab, do you see a transcript?

I would try resetting the workspace if that is not working.

Stan

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Sumeet_Kumar_Choubey

Adobe Employee

Hi Elizabeth24802793nc1e,

Sorry to hear about this. Is this happening with any specific project/sequence or all of them? Also, have you tried checking the latest version of Pr (v24.6.1) to see if it's working properly?

Thanks,

Sumeet

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M

MARK289812799y90

Participant

Auto transcript are not working please help to fix this issue

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Bruce Bullis

Legend

In what version?
Does the transcription ever complete?
Does transcription fail on every piece of media, or just some?

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