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kinorafilms
Participant
April 15, 2015
Answered

Strange auto-scrolling behavior in timeline

  • April 15, 2015
  • 45 replies
  • 57936 views

Hi all,

I've searched the forum but can't find a thread about this... I'm experiencing a strange feature/bug that's pretty irritating. A few minutes after I start Premiere, the timeline will start scrolling whenever I move my mouse cursor away from the center of the screen. You can see this happening at the link below:

Private Video on Vimeo

the password is: autoscroll

To be clear: this doesn't happen when I first start Premiere. It's usually 5-10 minutes into a session, and then I have to quit and re-start the program to get a few minutes of peace. Is this something I've accidentally turned on, that I can deactivate? It's really annoying to have the timeline scroll to follow my cursor, when I go for my effects or media browser.

iMac running 10.10.3, Premiere Pro CC 2014

Thanks for your help!

Paul

    Correct answer Kevin J. Monahan Jr.

    Hello All,


    Update to Premiere Pro CC 2015 (9.0.1) from the Creative Cloud application to solve this issue.

    If you do not see the update in the Creative Cloud application:

    1. Relaunch the Creative Cloud application (gear icon)
    2. Sign out of the Creative Cloud application, then sign back in. (gear icon > Preferences)
    3. Restart the computer

    Thanks,

    Kevin

    45 replies

    Show previous replies
    V
    Vmix
    Participant
    May 20, 2015

    Same problem here, Premiere 2014.2 release and mac 10.10.3

    Please Help!!!

    M
    markhubert
    Participant
    May 20, 2015

    I'm also having the problem...

    It stops when I quit and restart the program.

    It seems to start after the computer has been idle for sometime.... (initial impression that needs more specific observation)

    R
    robert_stone
    Participant
    May 19, 2015

    Been having the same problem for a couple of weeks.   Hello?  

    shooternz
    shooternz
    Legend
    May 19, 2015

    Been having the same problem for a couple of weeks.   Hello?

    Premiere Pro has had no changes in the last 2 weeks so what do you associate your issue with?

    Did you change anything?

    Your info and detail may help to identify effect and cause.

    Do we just assume you also are on a MAC version of PPro?

    deseanr29581960
    deseanr29581960
    Participating Frequently
    May 21, 2015

    I haven't done anything different, I do have a New GTX680 out of the box

    but all drivers are up to date, I am running yosimite, and Im on a mac. All

    I Know is that if more than one person is a having problem with scrolling

    and we have no idea who one another is, then its a problem. There should be

    an ADOBE billboard with the answer is to this problematic issue. I don't

    know how this blog, or chat room works in terms of who Im talking to

    responding to or addressing my concerns I just search the net looking for

    solutions that the creators seem to ignore. Its not a system thing its an

    application thing. Everyone is set up different but the problem is the

    same. My timeline is scrolling and it should, and no one seem to have found

    the problem. Adobe needs to sniff out this email I'm writing and fix it.

    They make it difficult to communicate to them unless you have phone

    support. I am all adobe, and would use anything else if I didn't have to

    but this shit sucks big ones and needs to stop.

      xstimux
      xstimux
      Inspiring
      May 14, 2015

      Still no fix or this? Majorly annoying to keep fighting this issue when trying to edit.

      J
      JoeyMoey
      Participant
      May 12, 2015

      This is happening to me too. About to throw my MacBook Pro out the window and buy a PC desktop. Seriously they are 1/4 of the price and 1/4 of the frustration.

      Clint Boland
      Clint Boland
      Participant
      May 10, 2015

      I am about to lose my f**king mind! I need to deliver a project and I can't f**king edit! This is bulls**t!

      deseanr29581960
      deseanr29581960
      Participating Frequently
      May 6, 2015

      Yea this is fuckin ridiculous, when adobe knows this is happening and that everyone is having this problem is obviously a way for adobe to manipulate the creative. FIX IT!!!!!!!

      shooternz
      shooternz
      Legend
      May 6, 2015

      when adobe knows this is happening and that everyone is having this problem is obviously a way for adobe to manipulate the creative.

      huh!

      ...and why would they want to "manipulate the creative"?

      Everyone is not having the problem.

      Windows users aren't experiencing it from what I can see of this widespread issue..

      MAC users weren't experiencing it until an OS update ( evidently).  Even you can work that out.

      If its a MAC issue...you will have to be patient while it gets fixed by those that didn't cause the problem. Did you expect Adobe to anticipate it?.

      deseanr29581960
      deseanr29581960
      Participating Frequently
      May 6, 2015

      Because more than one person has the same issue and Adobe would rather not address it making no sense. Dude I paid 600.00 for this damn suite I shouldn't feel like I owe them more in any capacity in order to have my software work period. Updates are almost mandatory and they should improve if anything the working of my software. Don't huh me dumbass this product should work and not effect my creativity when the shit keeps scrolling for no reason . I didn't respond to you personally just in general because you were the first to have it listed in Adobe community. So if you are suggesting that I'm responding to you or the fact that we are having this problem "RIGHT NOW" and it's not wide spread sounds retarded. Get on board homie

      Sent from my iPhone

        HumaidAlsuwaidi
        HumaidAlsuwaidi
        Participating Frequently
        May 5, 2015

        I've tried restarting but it's quite persistent.

        N
        Nddirector
        Participating Frequently
        May 5, 2015

        ‌oh yeah, it comes back, that's for sure. It's relentless. I just finished up a 3 day 30hr project and it the issue popped up and the 4 or five times a day requiring a restart of Premiere. A couple times it stopped on its own but I couldn't find a rhyme or reason why.

        HumaidAlsuwaidi
        HumaidAlsuwaidi
        Participating Frequently
        May 5, 2015

        I'm experiencing the same issue.

        It really is distracting. I also thought that I'd accidentally activated a command that would auto scroll the timeline to the beginning whenever I'd move the pointer off that window.

        MacBook Pro 10.10.3 user. Premiere CC.

        shooternz
        shooternz
        Legend
        May 5, 2015

        So... academic question and out of morbid curiosity.

        When did this start?

        What have you changed in your Mac system recently that may coincide with your issue?

        N
        Nddirector
        Participating Frequently
        May 5, 2015

        ‌hey shoot! That's a good question. I started noticing it mid April on a project I was working on. It could have coincided with the 10.3.3 os update. I'm not really sure. It doesn't happen all the time, and when it does, a restart of Premiere usually fixed it for a little while.

        N
        Nddirector
        Participating Frequently
        May 2, 2015

        Add my name to this list... Usually a restart of PPro will temporarily solve the problem. This has got to be one of the most irritating bugs I have ever seen. Editing like this is like trying to catch a fly with chop sticks.

          shooternz
          shooternz
          Legend
          May 3, 2015

          Here is the interesting thing about the O.S update!

          The latest O.S you are using seems to affect a version of PPro that preceded its release.

          On the other hand MAC ( FCPX) users  are reporting that the latest version of FCPX will only run on the latest O.S Yosemite xxx.

          So ...if you want evidence that Apple manipulates the O.S and its users both in Adobe Products and their own ...there it is.

          If Adobe catches up in Premiere update...wait  a few months  until next MAC OS.S... for it to get broken again!

          Same happened with Mavericks. ( and Magic Mouses).

          Just saying the bleeding obvious..

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